Homewood Suites by Hilton Grand Rapids Downtown Guest Reviews
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|0.4 miles from Grand Rapids centre|
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Michael, Clawson Tue, 12 December 2017
Room was clean and large and had a lot of extras like full refrigerator, kitchen sink and many other added features for making it a comfortable stay. Just thought it was very pricy for the time we spent there - $200/night.
Liked: Clean, large rooms.
Jennifer, Linden Fri, 9 June 2017
Great location. Beautiful hotel. Accessible staff. Quality rooms.
Liked: Customer Service; room; complimentary food and drinks.
Linda Sat, 17 February 2018
Anonymous Wed, 14 February 2018
Disliked: The cleaners did not clean regularly and carefully. They had a hard time remembering to check the status of toilet paper or clean trash. Receptionist didnt help with luggage upon check out despite request for assistance.
Anonymous Tue, 13 February 2018
Joshua Mon, 12 February 2018
Abigail Mon, 12 February 2018
Carrie Mon, 12 February 2018
Liked: The breakfast was GREAT and the room was more than expected.
Disliked: Can't think of anything. :)
Melanie Mon, 12 February 2018
Liked: Old character of building, friendly staff, nice free breakfast
Anonymous Sat, 10 February 2018
Nice hotel as long as...
Liked: Full breakfast in the morning/the evening socials
Disliked: It?s absolutely ridiculous that your tv?s default to Fox News when you turn on the tv. Way to show your political affiliation. It was annoying enough that I?ll never stay there again.
Christine Sat, 10 February 2018
The location was perfect and...
Liked: The breakfast was great and so was the location. I liked the security of using the card to get up to the rooms. Also, I emailed the hotel ahead of time to request early check-in due to the Wedding we were attending started at 3:00 PM and we had to travel several hours to get there and change clothes. The room was ready when we arrived
Disliked: The room was very warm - too warm - controls hard to adjust. I did not think the beds would be side by side; as this was a suite. The room seemed to echo all of the mechanical noises. The door to the closet needed some WD40 squeaked really loud.
Matthew Fri, 9 February 2018
Disliked: Parking wasn?t clearly defined, site stated free parking and it wasn?t and no validation for parking