Homewood Suites By Hilton Galveston

Exceptional

Generally, it was good.

Liked: It was good.
Disliked: The bathroom was not draining water, and I requested it be fixed, but it was not. Also, during the three days we were there, no room service was conducted.

Exceptional

Over all it was a...

Liked: It was very clean and we loved the space in the rooms as well as the clean kitchen. We loved the pool but wished it was a little more private being in front of the parking area.
Disliked: Our host was dry and didn’t have the greatest of people skills. Mistakes were made at booking, even though I called 2 days in advance, and excuses were made and it seemed the host wanted to place blame on the booking sight. However, it was not booking fault as I called ahead and spoke to someone at the hotel and they assured me a note was in the system and the situation was taken care of. To our surprise at arrival it was not taken care of and it was a hassle. Also we were a little disappointed in the mattresses. They were not that comfortable. The desk/ table in room 500 needs to be fixed. It was very unstable. Was bummed there was only very strong coffee or decaf coffee. Would be nice to have breakfast or medium roast,

Very good

Superb

Superb

Exceptional

Very good