Nice hotel

Disliked: There was clumps of hair in the shower and bed like it hadn?t been cleaned.

Exceptional

Superb

Passable

Liked: We had issues during registration and they were not willing to help make it better. Room was dirty,condom wrapper was left in the bed and the trash cans and floors were dirty.
Disliked: The staff wasn?t helpful in making our stay any better.

Good

Liked: We enjoyed the room at this hotel, great value for the size of the room. The suite we stayed in had a real fridge, and nice kitchenette.
Disliked: There were doors that didn?t work which made re-entry to the building from the pool inconvenient. The hotel is huge and the parking was very full so you may have to park far away from your room.

Exceptional

Not Worth the Cost

Liked: The bed was comfortable.
Disliked: The shower would only run hot or cold, no in between so we had to choose to take a freezing cold shower or scolding hot one. The kitchenette only had 1 fork and no microwave plate to warm our food on. The AC in the bedroom ran loud and it was impossible to sleep with it on because it sounded like an old car was trying to crank over. The toilet looked used upon arrival. Usually there is a sanitary tape across the toilet to indicate it's been cleaned but there wasn't one and the lid was up (seat down) which looked recently used. Overall it seemed like our room was not maintenanced before our arrival. Surfaces looked not wiped down. Also the glass door between the common area en route between the lobby and our room did not work so we consistently got locked out and had to walk all the way around the hotel to another door to get in. The staff said it was scheduled to be fixed during out stay but it was not. No facility maintenance looked at the door at all. We paid a higher price in comparison to other hotels nearby for the convenience of a kitchenette, and the room and facilities we got did not meet the cost.

Not clean

Very good