Homewood Suites By Hilton Fayetteville Arkansas Guest Reviews
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2.8 miles from Fayetteville centre |
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Cheryl Sat, 2 March 2024
Superb
Barb Tue, 20 February 2024
Bad
Disliked: We booked the hotel because it said it had a hot tub. When we got there, the hot tub had been taken out. And we canceled our reservation our credit card list are charged.
Shawn Tue, 20 February 2024
Superb
Disliked: Construction in lobby, but it was tolerable. End result will be nice. Short-term issue.
Cadell Sun, 4 February 2024
Great place to stay.
Liked: Quiet, bed comfortable, cleanliness, step-in shower. I loved that the sink was separate from the commode & shower. The little “kitchen” was a surprise and if we could have stayed longer, we would have used it!
Disliked: One wash cloth.
Lashunda Thu, 18 January 2024
The stay overall was not...
Liked: I have stayed at the property before, it is close to the University.
Disliked: The front desk clerk was very abrasive. I checked in online and was aware the rooms are not ready until 3 pm. I arrived to the property a little early. I advised the front desk clerk I know I’m early but I wanted to see if my room was available. She advised me if the system allows you to check in on line, that means your room if available. I advised her it is showing pending ( something like that) it didn’t advise me the room was available and I had no digital key. She asked if I requested as digital key I should have one. Once her saw her manager ( i presume he was a manager) she changed her tone. I encountered the same front desk clerk the next day (Saturday) due to the sink was leaking from the hot water knob, rudely she said I will have to call maintenance as they don’t work on Saturdays. After I returned to my room , my sink was still leaking.When you are working with the public, customer service is very important.
Brittany Mon, 15 January 2024
Superb
Marangellie Fri, 12 January 2024
Superb
Marangellie Fri, 12 January 2024
Superb
Samiru Mon, 8 January 2024
Good
Kimberly Sun, 7 January 2024
Overnight
Liked: Rooms were nice except for pillows
Disliked: I rented 2 separate rooms and the bed pillows in both rooms were horrible…… no fluff and clumpy.