Homewood Suites by Hilton Dallas-Irving-Las Colinas Guest Reviews
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|2.6 miles from Irving centre|
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Bryan Wed, 5 May 2021
Liked: It was clean and very comfortable. I'm so happy to find such a nice place that I can bring my family and furry family members to.
Jessica Wed, 14 April 2021
Desiree Tue, 13 April 2021
Liked: Having a kitchen and larger space was nice. Rooms appeared clean, beds were comfortable.
Disliked: The customer service here is awful. They could not supply me clean linens or towels - went two days without being able to get a fresh washcloth. Only one washer was ?kinda? working and no laundry soap available for purchase (they were out in their store during the entire 7 days due to lack of ordering). Not to mention it is a long hike from your room to the laundry room/front desk. No room service and they only cleaned your room every 3 days. Air conditioner in our room made very loud noises which kept waking us up throughout the night. Pool was closed due to maintenance and grounds/steps were covered in leaves and debris which made it dangerous when trying to get to and from your room. Stayed there for a week and everyday seemed like there was some kind of new inconvenience. I recommend a hotel this area but not this hotel! Lesson learned!!
Shar Thu, 8 April 2021
Versherrian Sun, 21 March 2021
Anonymous Sun, 21 March 2021
Samantha Fri, 5 March 2021
Liked: Clean, very nice area, close to everything and right next to the freeway, offered breakfast and the room had a nice fireplace and kitchen that offered supplies very worth it.
Disliked: Nothing to complain about
Kiarra Wed, 3 March 2021
I plan to stay again...
Anonymous Tue, 23 February 2021
Accident waiting to happen...
Liked: The price. I?d be willing to pay more to feel safe.
Disliked: The front desk clerk locked my daughter and I in as soon as we walked into the lobby because she was afraid of her ex-boyfriend hurting us or her because they had just gotten into an argument before we got there. The desk clerk indicated that her manager was aware of the altercation and told her to just be careful and lock anyone who came in inside the lobby. My question is, why would the manager not send the clerk home and protect the safety of the guests and the clerk...or call the police?The parking lots were very poorly lit and they were in a place where it would be very easy for someone to break into vehicles or mug someone.The room was actually very nice but was unfortunately not being cleaned well at all and was therefore that much more uncomfortable to stay in. I wouldn?t recommend this place to anyone but I would definitely caution any women not to stay here alone.
Latavia Fri, 19 February 2021
Liked: Breakfast was OK but limited. Room was clean.
Disliked: Everything was great except for the fact the power went out late Valentine's night. We had no power, no heat, no hot water. I woke up out of my sleep because I was freezing. It was extremely uncomfortable sleeping conditions. I ended up going to sleep in my car just so I could have heat. I would like to be comped for the inconvenience.