Homewood Suites By Hilton Columbus Easton Oh Guest Reviews
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7.9 miles from Columbus centre |
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Jeremy Sun, 10 September 2023
Disappointing
Liked: Beautiful property Good breakfastFriendly staff 
Disliked: Small staff, you think at these prices they could afford to have two people on duty at all times.The room was stocked with next to no toilet paper or tissues.No bedding for the pull out. Breakfast was not ready on time. When bedding was brought to the room, it was left on the floor outside the door 
Janna Wed, 30 August 2023
Disappointing
Disliked: The rooms were not cleaned, dirty dishes in the dishwasher, sticky stuff in fridge and on floor. Food crumbs left on desk. Floor not vacuumed, dirty sheets in closet on the floor. I asked for clean sheets and had to get them myself because she had no one to bring them up to me ( and I don’t think they were clean). Three towels for 6 guests, asked for more and they never brought any! Pool was so disgusting and cloudy my kids wouldn’t even swim in it!
Antoinette Tue, 22 August 2023
Nice sized room, not clean...
Liked: Spacious room
Disliked: The room wasn't clean. The sheets and blankets weren't clean. There were no towels, wash cloths or body wash. There were dishes in the dish washer but it hadn't been ran and there wasn't any soap for us to run it ourselves.
Vanessa Sat, 22 July 2023
Staff lacked professionalism in handling issues and concerns with our room. The whole place felt uncleaned .
Liked: Location to nearby shopping and restaurants
Disliked: Staff were never to be found when needing something. Upon arrival, we walked into a room that was never cleaned . They couldnt find a clean room and seemed very disorganized. The room we got put in, had no towels or toiletries and didnt looked vacuumed or mopped. Hair and debris in the corner of bathrooms and bathtub . Worst hotel experience that I ever had. When I checked out the supervisor could care less that I had concerns and should have apologized for the Inconveniences . Staff didnt seem to even want to work or be there and I always felt like I was bothering them. Breakfast was over cooked and it was impossibleTo find someone to make new coffee . I highly dont recommend this place . Save your money .
Vanessa Sat, 22 July 2023
Staff lacked professionalism in handling...
Liked: Location to nearby shopping and restaurants
Disliked: Staff were never to be found when needing something. Upon arrival, we walked into a room that was never cleaned . They couldn’t find a clean room and seemed very disorganized. The room we got put in, had no towels or toiletries and didn’t looked vacuumed or mopped. Hair and debris in the corner of bathrooms and bathtub . Worst hotel experience that I ever had. When I checked out the supervisor could care less that I had concerns and should have apologized for the Inconveniences . Staff didn’t seem to even want to work or be there and I always felt like I was bothering them. Breakfast was over cooked and it was impossibleTo find someone to make new coffee . I highly don’t recommend this place . Save your money .
Cornelius Tue, 18 July 2023
Perfect
Cornelius Tue, 18 July 2023
Exceptional
Ariana Tue, 11 July 2023
Never
Disliked: Needed to leave do to emergency and the property wouldnt refund me 1 night the pool was filthy
Ariana Tue, 11 July 2023
Never
Disliked: Needed to leave do to emergency and the property wouldn’t refund me 1 night the pool was filthy
Jantel Mon, 26 June 2023
Bad
Liked: The location
Disliked: The room wasn't clean prior to our check in, dirty dishes, no towels, bathroom had a clog and TV in bedroom cable box did not work so we couldn't watch tv