Homewood Suites by Hilton Chicago West Loop Guest Reviews
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Carmichael Thu, 24 July 2025
Great stay to visit family...
Liked: The breakfast is one of the main reasons we chose to stay at this hotel, and we had a great attendant named Annette, who was very welcoming and friendly. The housekeeper was great (we did not meet her/him), but you can tell they took their time. We used the gym daily and had no problems. Everywhere you went in the hotel, the staff and housekeeping were very friendly.
Disliked: The mattress on the sofa bed was old and not comfortable (even to my 10-year-old). I would recommend updating it. You can tell it was old. Also, there was no dish soap. The room had everything you need to cook, but no soap to wash dishes by hand. I see the dishwasher is there, but if it's only one cup, handwashing is easier. When checking in, we were told that happy hour was Monday to Thursday, and then, sadly, we found out that it was only on Wednesdays.
Anna Fri, 18 July 2025
Exceptional
Stepan Tue, 15 July 2025
Exceptional
Craig Fri, 11 July 2025
Very good
Meta Fri, 11 July 2025
Homewood Suites Stay
Liked: The hotel itself is a modernized, clean facility. The front desk persons were very nice, helpful and pleasant.
Disliked: Paying for parking and it not being guaranteed. Almost everything seemed to have a cost attached to it.
Terance Thu, 10 July 2025
Exceptional
Amanda Wed, 9 July 2025
Overall we had ana amazing...
Liked: The suite was spacious. Great view.I loved having the pool and terrace
Disliked: The pull out bed for my two daughters was very uncomfortable the mattress was stained.The breakfast was the same everyday not a lot of selection.
Lyric Tue, 8 July 2025
Exceptional
Unmultimedio Tue, 8 July 2025
Big room, delicious and abundant...
Liked: The hotel was pretty good, offering a very nice and abundant breakfast buffet. The room was quite spacious, featuring a nice kitchen area with a dishwasher and plenty of dishes, as well as a large bathroom with a high-pressure shower.All the staff were helpful and respectful, but especially in the breakfast area, there was a person named Annette who was super friendly and attentive to our needs every day at breakfast time.The room was tidied up every day, and the views from it were amazing.
Disliked: Nothing special, except maybe the price, which is pretty expensive considering it's a bit far away from The Loop.
Mccullum Mon, 7 July 2025
Good