Exceptional

Liked: First thing I liked was Location!!!!! Super close to great restaurants - easy on & off exit from 94 and walkable to Union Station. From check in to leaving .... everything was comfortable & very pleasant. Check In guy made you feel like you were #1! Room exceeded expectations (somehow got a suite that was a great deal)! The complimentary breakfast - paid for the room itself / no kidding! It was clean, pleasant room & tasty food for a continental breakfast (fresh fruit, waffles, real eggs, Coffee, oatmeal & more).
Disliked: Nothing!! We used public parking for $9 one block away versus the $55 onsite public parking.

Pretty good place to stay...

Liked: The room was very quiet and comfortable. We liked the view from the room. It was nice to have a kitchen too. The hotel's workout facilities and the pool were great too. Just enough room for the three of us. (3 adults)
Disliked: It was a bit distracting to have the bathroom open towards the bed. In the morning, when one of us was getting ready, the lights disturbed the sleeping person. Also, we could have used at least another chair.

Fabulous

Good stay

Liked: Very clean, locally centered near the city, huge room! Breakfast was great. PET FRIENDLY !
Disliked: The only thing I didn?t like was the parking situation. We did let the guy at the front desk know we were parking in the garage and he said ok I?ll make note. We kept our ticket and upon check out we paid at the little kiosk and that was it. Luckily since I?m traveling for work I requested a receipt and when we were driving away I saw they had charged me for parking! I called immediately and they said oh we need a copy of your ticket receipt luckily we had it! I emailed a copy and asked for a reply got nothing, called again and told it was be changed and I asked for a new copy of my receipt and I have not received it yet. I understand parking was not free but if the hotel was charging me they should have told me it would be added to my room and then upon check out gave me a ticket or code to exit the gate. This was my only complaint.

Overall, it was great. Would...

Liked: The space provided
Disliked: N/A

Exceptional

Trendy west loop area, big,...

Liked: This hotel exceeded our expectations. It was a very spacious room with beautiful views of the high rises and old buildings within the city. The area of west loop is trendy with great restaurants, cafes nearby. N Greene St is an 8 min walk and was very cool. We spent every morning here after hotel breakfast for coffee. About 15 min walk to the theatre area which was fun to explore. We felt safe in the area, we only had one guy try to scam money out of us at night (mum and daughter travelling). I chose the hotel due to its proxinity to both Ogilvie Transportation Centre and Union Station, and didnt realise exactly how close it was! OTC was about a 2-3 min walk if that. We were also pleasantly surprised on our first night that the hotel included dinner for that night! And yummy breakfast included each morning which was the first on our trip. We loved everything about this hotel and would definitely stay again.
Disliked: Breakfast could run a little longer in the mornings, as it finished at 9.30am on weekdays and 10am weekends.

Clean, but staff and service...

Liked: Very clean room
Disliked: Check in staff was not friendly at all. They were already knocking my door at 8 am on my check out day to leave the room. There was not enough soap, shampoo and toilet paper during my stay.

Fabulous