Great location, great value, very...

Exceptional

Big comfortable space, great location.

Liked: Large suite, full kitchen, comfy bed, big clean bathroom, big windows, great staff, nice pool, gym, convenient location.
Disliked: We stayed on a low floor so there was not much of a view. No oven or microwave.

Very nice. Great for a...

Disliked: Completely Water bottles. The first night we had to call down for water bottles. They brung them right up. The second night they told us they had ran out and would not be getting more until Monday and we could come down and pay for some in the little shop.

highly recommended and will look...

Liked: everything was calm and lovely-- outdoor space especially fine.
Disliked: waiting for elevator now and then-- jacuzzi would be great.

Loved the size of the...

Liked: I loved the location of the hotel. We had dinner reservations at Blackbird.
Disliked: It was a bit pricey.

Very very clean, friendly helpful...

Liked: Joe checked us in and he was wonderful offered us a city guide. Gave us a map of the surrounding area and attractions. Checked to see if a room was available for early check in and there was! The room was exactly as shown on the website. Very very clean. All appliances in the kitchen were spotless. Smelled good. The hotel was quiet and calm after hours and the hallways were free of noise. Beds were very comfortable. Everything was just as expected. Great location. Staff were wonderful. Free breakfast in the morning was great. Hot with a great selection. The pool and rooftop lounging area were very nice. Lobby area was very inviting and provided computers with printer which made printing my boarding pass for my flight back home very convenient.
Disliked: I didnt like was that they closed the pool and the rooftop loundge area after certain times. I feel guest should be able to have access to these facilities 24 hrs. Mainly the roof top lounge. For a place to kick back if you dont want to be out on the town for the night. Also there was a sign the said vending machines and ice machines locked on our floor (8th) but there was only an ice machine. Not sure if the vending machince was out for repair or removed completely since the lobby sells snacks and drinks.

Exceptional

Liked: Thank you for the early check in

Great weekend, great city, great...

Liked: The Staff were very friendly and welcoming. We needed an extra blanket and they brought it up right away. The breakfast is buffet style scrambled eggs and cheese, bng's , sausage links, waffles, oatmeal, the whole 9 yards. The hotel is located in the west loop so there's not a lot happening at night. However it was a $7 uber ride to Harry Caray's restaurant and your within a 20 min walk to the Navy Pier and downtown.
Disliked: Well it was my fault but i booked this room without realizing it was non refundable. I get it there's rules but I booked it a month in advance and after talking to Hilton and Booking I found out that it was booking.com that wouldn't let me cancel so no fault of the hotel. Its a nice place to stay. I wasn't wowed but i wasn't disappointed either