Homewood Suites by Hilton Chicago Downtown South Loop Guest Reviews
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0.9 miles from Chicago centre |
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Chloe Thu, 25 April 2024
The good and bad kind...
Liked: The room was really nice and clean and the location was perfect.
Disliked: It took over an hour to get checked into our room even though we got there when check in time started. Also the phones in the room didn’t work and the Netflix that was listed as an amenity also didn’t work. Also it just seemed really disorganized. Like when we went for break fast in the morning we had no clue where it was and there were no signs or anything for it.
Sherman Mon, 22 April 2024
Very good
Hemerick Sun, 21 April 2024
Good
Mardell Sat, 20 April 2024
Very good
Liked: Location worked out great for the things we wanted to do. The breakfast was good but I also recommend getting there soon after the doors open. Really liked having plates, microwave, and fridge for kids to eat leftovers and snacks.
Disliked: Had to wait quite a bit for valet service each time we went somewhere. A LOT of chemicals in the pool/hot tub
Maria Fri, 19 April 2024
Exceptional
Liked: Good location. Friendly staff and the place is very clean.
Kimberly Thu, 18 April 2024
Perfect location, spacious living room...
Liked: Close distance to tourist destinations like navy pier, chicago 360
Disliked: Receptionists should smile more, AC is loud, no ballpen available in the room, conditioner container is empty
Nicole Tue, 16 April 2024
Very good
Sassi Mon, 15 April 2024
Very poor
Daezhaun Mon, 15 April 2024
Exceptional
Sara Sun, 14 April 2024
Hastle
Disliked: Was put on hold for long period of time to confirm my reservation, which they claim to not have. When we arrived for late check in (confirmed ahead of time) exterior doors were locked. Upon arrival they had 2 reservations for me instead of just the one they lost. Still have not received my email receipt.