Homewood Suites By Hilton Chicago Downtown - Magnificent Mile

Good

Liked: Breakfast, location, City views
Disliked: Pool renovations, during summer, with no warning

The best location to stay...

Liked: The cleaning in the room was ok and the hotel location is fantastic.
Disliked: The elevators are too slow, we have to wait around 15 min to go to M level in the morning

Exceptional

Almost perfect

Liked: Breakfast has great options! The location was perfect because the Harry Potter store was our favorite spot! The staff was friendly and accommodating!
Disliked: The pool being closed was a big bummer. We planned our morning trip to the aquarium around having swim time in the morning. The roll out mattress was very uncomfortable.

Pool closed for repairs, loud...

Liked: Great area, friendly staff, spacious and comfortable.
Disliked: I chose it partially because of the pool, but the pool was closed due to repairs, which was not related until we arrived. While the AC worked beautifully- maintained a steady temp- it was very loud. It did help drown out the sirens, but if you don’t like loud white noise, that ro wouldn’t have been for you.

Exceptional

Liked: The clean room the staff was so very professional

Superb

Nice but WARM

Liked: The room was really nice and the staff were very friendly and helpful.
Disliked: The air conditioning was very very weak. Our room stayed between 78-80 degrees all 3 days we were there. The amount of heat coming off just the windows was intense even at 7am.

Overall it wasn’t great.

Liked: Location
Disliked: Pool was closed, breakfast was closed, and a/c didn’t work