Homewood Suites By Hilton Chicago Downtown - Magnificent Mile

It was great! Thank you...

Liked: Staff is very professional and helpful.Breakfast is simple, but very good.

I love the location and...

Liked: This hotel is conveniently located. It helps me walk around the city very easily. There are a number of good coffee shops, diners, and restaurants close to the hotel. The staff members are nice and helpful. The breakfast is decent - it's not a diner or brunch place, but it is quite decent.
Disliked: The elevator sometimes takes a while to arrive. If you plan to leave during "rush hours," please prepare accordingly. Some of the rooms have AC problems. We had to change our room for this reason - it was hot and stuffy. This is something you should pay attention to.

Very good

Liked: Position and view from the roomBreakfast Size of the room
Disliked: * Elevators: Sometimes we had to wait up to 15 minutes for an elevator to go up for breakfast. Three elevators for 40 floors might not be enough. * Bathroom: There was no extractor fan in the bathroom. * Apartments: The apartments had carpet. * Air Conditioning: The air conditioner was deafeningly loud all the time. Even when turned off, the noise was impressive. It wasn't just mine that was defective; it was the same in all the rooms.

Very good

Alloweed me a pleasant stay...

Liked: Centrallly located and easy access to most attractions.
Disliked: NA

Very nice location for our...

Liked: breakfast was very good. We enjoyed it and it had a good variety of stuff to eat.
Disliked: Valet parking in the front of the building - not sure if it was your Valet parking personnel were a little upset because we were standing in front of there way (We were on the side walk - I guess you need to paint the area so that people know that that part of the side walk is for the valet cars??

Wonderful location

Liked: Location is just amazing, everything is walking distance, from shops to restaurants and beaches. Rooms are very clean, exceptional housekeeping! Spacious and comfortable place
Disliked: The elevators are a mess, it once took me 23mins of waiting to get downstairs

Bad has coachroaches

Liked: The location was wonderful right in the downtown area. This hotel is within walking distance of most attractions. If you are unable to walk the nearest bus stop is only a few blocks away .
Disliked: On our first night we walked in to room the wood floor looked damaged or beten . The bathroom sink had a gaint crack in it. The next morning we woke up to a gaint coachroach in our bathtub. We paid over $200 a night for a beaten down room and coachroaches. The staff where able to move my room but since it was not ready we waited over 6 hours to be able to have access to our room. I would upload a picture of thr coachroach but the file type is not compatible with booking. The staff did not offer any refunds or appoligizes either. The coachroach ruined the hotel as it made it feel dirty and unclean

All in all we had...

Liked: It was clean and the workers were very nice and everything we needed was in walking distance.
Disliked: I did not like that the parking was connected with another company. I felt the price was extremely expensive.