Homewood Suites By Hilton Charleston - Mt. Pleasant

Very good

Very poor

Rooms need some updating but...

Liked: It was convenient and clean. The staff was very friendly and professional.
Disliked: The room’s appliances were dated. One of the shelves in the refrigerator was missing the glass and it didn’t feel like it was very cold. We had to adjust it to the lowest setting to have it maintain a safe temperature. When we got there the room was cooler than the interior of the fridge.. The main door to the room had a large gap at the bottom (about 1-1.5inches) and so any noise in the hallway could be heard very clearly.

Great location but ac issues

Liked: Location
Disliked: Newly renovated but something is amiss The room felt damp tried changing ac but didnt help spent a week here and things felt wet. Condensation from glasses would still be there 24 hours later. Thing the problem is no return airflow in the room so poor design

Pleasant

Liked: The breakfast was decent. It was the same everyday. Wish there was more of a fruit selection. The location was great - 7 mins to Isle of Palms.
Disliked: The beds were terrible. The bed mattress was too hard and the pillows were too soft.

It was ok. Probably would...

Liked: The plaza was pretty and it was convenient to beaches and other islands
Disliked: The pool was disgusting. The staff walking around was unfriendly. The breakfast didn’t have fruit. I only had maid service one time in a week. I had to ask for garbage to be taken out and for fresh towels. I also had to get bedding and towels from front desk because they didn’t have anyone to bring to me. I ended up having to leave garbage and towels outside door so they would get picked up.

Very good

Liked: The pool was well maintained and we enjoyed the setting.
Disliked: For a newly renovated hotel there were some issues. We had a leak in the ceiling in the first room we were placed in. The second room had a leak in the kitchen sink and the exhaust fan over the stove did not work this made cooking a little hard.

Superb

Superb

Disliked: A little more breakfast variety would be good.