Homewood Suites By Hilton Buffalo-Amherst Guest Reviews
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Maria Thu, 23 November 2023
Just ok.
Liked: Convenient location right off the highway and close to Boulevard Mall. Rachel and Rae very courteous and accommodating when our check in was delayed.
Disliked: Pool not accessible during our stay with short notice to rebook for another hotel. Breakfast was underwhelming. Room had an pungent smell of BO.
Anonymous Sun, 5 November 2023
Expensive but for some reason...
Liked: Friendly reception and nice breakfast.
Disliked: The bed was so uncomfortable that my daughter tried sleeping on the couch instead. We both had horrible back aches, and my daughter is only 23 and physically fit.
Melissa Mon, 30 October 2023
Exceptional
Karen Mon, 23 October 2023
The Hilton is my go...
Liked: I actually decided to do some research on this property and learned that it was built in 2005 and renovated in 2017. The property was so well maintained and clean that I thought perhaps it was just renovated within the past 12 months. The staff were very friendly and attentive to guests. Everything was lovely and I felt very safe during my stay. Having such a comfortable atmosphere to return to and to relax in at night , was a major factor in me having a wonderful weekend.
Disliked: The entrance can be tricky.
Joseph Sun, 15 October 2023
Good place to stay
Liked: Breakfast was ok
Disliked: Room wasn’t ready upon arrival at 3:30pm
Pamela Sun, 24 September 2023
Very good
Liked: Clean and friendly.
Disliked: Nothing
Don Fri, 15 September 2023
Rude staff and overpriced
Liked: The pool was nice and the breakfast had different food
Disliked: They charged us for 5 people but only gave us 1 double bed and sofa bed. So be careful when booking and check how many actual beds are there. Then we asked for a an extra folded bed they said that they didn’t have any and we had to squeeze 3 people into the double bed. When asking for help from staff, they didn’t take any responsibility and weren’t helpful at all, saying that it was booking.com and not their fault.
John Mon, 4 September 2023
Good
Madeline Thu, 31 August 2023
For the most part very...
Liked: two tv and Kitchen with fridge. I was very comfortable I will stay in the near future
Disliked: mattress on sofa bed didnt like it
Monica Thu, 31 August 2023
Nice hotel near Niagara if...
Liked: We were going to Niagara falls and we found location to be really good. 25min - 30min drive to the falls. The hotel is good, clean, we found the room very confortable. :)They have a book in reception with good choices for dinner in the city.
Disliked: Breakfast wasn't that good. It had lots of stuff but not so great quality products. Eggs had wierd texture, yogurts full of sugar, not so many fruits, basic cereal. But of course, better than nothing. There is no other choice around and at least you have something on your belly until lunch in Niagara or else.I would have like to have more information about Niagara Falls visit with the girls at the front desk.