Homewood Suites By Hilton Boston Logan Airport Chelsea Guest Reviews
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Write a review
James Fri, 22 August 2025
Very nice place but not...
Liked: Plenty of space to spread out and relax and prepare meals with separate sitting and sleeping areas. Nice size vanity in bathroom. Lots of times they’re skimpy on space.
Disliked: Location was noisy next to freeway and railroad tracks. Also got woken up by a staff member on phone saying they somehow had us as checking out at 9:30 which we hadn’t done. We had arrived very late and were still asleep when thry called. Then 2 other times they knocked on our door.
Kathleen Fri, 22 August 2025
Superb
Zuzanna Wed, 20 August 2025
Exceptional
Zhiqi Sun, 17 August 2025
Pleasant and comfortable stay
Liked: Spacious room
Disliked: AC makes funny sound
Victoire Thu, 14 August 2025
Lovely stuff
Liked: Nice and clean place
Disliked: Breakfast in the morning
Mcnamara Thu, 14 August 2025
Exceptional
Disliked: The bed was to soft
Robert Tue, 12 August 2025
Exceptional
Sergio Mon, 11 August 2025
Sweet staff
Liked: Extremely kind and accommodating staff. Clean and spacious room. Decent breakfast.
Disliked: A bit far from the beaten track.
Nunik Sun, 10 August 2025
Bad
Disliked: I would like to express my dissatisfaction with the customer service. I made a mistake with the dates of my booking, which was recorded from August 3 to August 4 instead of the correct date, from August 4 to August 5. Despite my multiple communications with customer service to make the change the date, my request was denied.As a result, I had to pay a second time to make the correct booking. The amount paid twice has still not been refunded, and no satisfactory solution has been provided. This is unacceptable, as I paid for a service I did not use. My request for a refund has been denied.
Remy Mon, 4 August 2025
Great place to stay
Liked: We liked the location, the quality of the rooms and the responsiveness of the staff. The rooms were spacious and clean. The hotel itself was very clean.There is no swimming pool in the hotel, but we were able to use the pool in the neighboring hotel just by showing our hotel keycard.
Disliked: Paid parking - the hotel has a spacious parking area, and guests shouldn't pay.Some improvements can be made regarding the breakfast to make it more diverse.