Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria Guest Reviews
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|3.1 miles from Hoover centre|
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Scott, Kosciusko, visiting Oak Mountain Amphitheatre Sun, 9 October 2022
From the time I checked in until I checked out, everyone was kind, considerate and helpful. The breakfast was delicious and the room and lobby was very clean. Made me really grateful I paid a bit more for a room!
Liked: The staff, food, and cleanliness.
Ashley Mon, 6 March 2023
Disappointing, not customer driven, and...
Liked: convenient location, basketball and golf for kids
Disliked: black mold growing in bathroom on walls and shower, horrible smell that made us want to leave due to them saying there was a water main leak to which the staff did not apologize for and if there had been any other hotels open I would?ve asked to leave - you could barely breathe the smell was so bad of sewage and smelled like a body! it was awful, no discount or apology was given, I made my reservation on booking.com which when I arrived they told me $50 higher and gave no apology and would not match my receipt from booking which rubbed me the wrong way and told me I would have to call them, breakfast was sub-par and hard cold food, one elevator that was super slow, I had to wait over 15 minutes to check in with no one in line because they were taking phone calls instead!!! will not stay here again
Peebles Mon, 27 February 2023
Rodney Wed, 22 February 2023
Michelle Tue, 21 February 2023
The Staff there is wonderful!
Liked: The staff was great.
Disliked: Parking. After a certain time we couldn't find a parking space
David Sun, 19 February 2023
Kimberly Mon, 13 February 2023
Liked: The room was clean and good location.
Alecia Mon, 13 February 2023
Greneka Mon, 6 February 2023
Margaret Sun, 5 February 2023
Amber Fri, 3 February 2023