Homewood Suites By Hilton Birmingham Downtown Near Uab, Birmingham

Beautiful rooms but difficult staff...

Liked: The room was absolutely amazing! Everything you could need in a room for one night or several. Excellent breakfast buffet selection.
Disliked: I found out after check out that I was charged $10 for parking in the back of the hotel and behind several other businesses, some looked to be abandoned or closed. The hotel did not mention anything about a parking fee at check in. I was simply asked if I would like self parking or valet. There are no signs anywhere at the front desk notifying you about a parking fee. I questioned the staff supervisor after I received my print out and told them I wasn't told about the parking fee and not told my total charge for my stay before they charged my credit card. I was then told I was being hostile for asking about it. I wasn't asking for any refunds, I just wanted to know what I was paying for. I'm not sure if Hilton Hotel's wants a supervisor to call their guests hostile and manage as well. I never raised my voice in any way, but I did suggest that signs needed to be made for other unsuspecting guests so in the future they wouldn't have hostile guests inquiring about parking fees. And yes, after that, I was refunded the $10.

Exceptional

Liked: This hotel was an amazing value for its location near downtown. The room was beautiful and well-furnished; we're now looking for an excuse to go back and stay a little longer.

Overall the stay was very...

Liked: The bed was good and met my needs.
Disliked: No dvd player as listed on the hotel website (booking.com)

I'd do it again!

Liked: The room accommodated us well. It was really a great stay.
Disliked: Having to pay towards the end of stay. It was a major change in what I am used to.

Great room, parking bad.

Liked: King suite was great.
Disliked: Parking is terrible. actually, it is worse than terrible.

Exceptional

Liked: Everything else other that what I didn't like
Disliked: Water got on the floor and some of my bag from the HVAC leaking

Exceptional

Liked: The breakfast every morning! Room service. When i needed something they was right on it! The people were super nice. I could go on an on...Thank you! Leah
Disliked: The fire alarms went -off day number 5 of my stay. At least they work an it was a drill. I'd rather have that other than a real fire. So overall AWESOME! I GIVE IT A 10 ON MY SCALE.