Homewood Suites by Hilton Baltimore - Arundel Mills

Superb

Liked: I like the hotel because it was relaxing and the breakfast was great
Disliked: I did not like the hotel because they took the jacuzzi out of the hotel and that was a downer

Superb

Liked: Overall, I would recommend the hotel.
Disliked: While they provided wall mounted shower gel, there was no shelf in the shower for your own soap, razor, etc..Initially there was a mix up when checking in and we were placed in a filthy uncleaned room. It was quickly resolved but a slight nuisance.

Short and sweet but Good!

Liked: Goodness was the name of the associate that helped me he was great. He quickly resolved my issues at 3am in the morning.
Disliked: When I had an issue with my key the morning front desk associate wasn't really giving off good energy. She seemed to have an attitude. I can elaborate but I will not . I have stayed at plenty Hiltons and Goodness represents the standard. Lastly breakfast potatoes were overcooked.

Exceptional

They need better staff and...

Liked: Front desk staff was rude and horrible
Disliked: Front desk staff was rude and breakfast was not good

I’d absolutely recommend!

Liked: The room was absolutely perfect . I loved that it had a fully stocked kitchen, bathroom was so spacious. Love the sofa bed also. Love them having breakfast available
Disliked: Loved everything !

Exceptional

Disappointing

Liked: Great location, facility rooms need to be updated!!!

Definitely our go to when...

Liked: Everything! The staff was excellent upon arrival, and the facility and our room were spotless, airy, and smelled good. The breakfast was good (I love the omelets). The hotel was near shopping, restaurants, and activities. We can't wait to go back. Definitely our go to when in the MD area.
Disliked: Nothing comes to mind.