Homewood Suites by Hilton Allentown-Bethlehem Airport Guest Reviews
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Cathy, Strasburg Sun, 20 March 2016
Great experience, would recommend to everyone! Staff was great; clean room; delicious breakfast; relaxing hot tub, and the list goes on!
Liked: Awesome experience.
James Sat, 20 February 2021
Good
Richard Sat, 13 February 2021
Good except for night with...
Liked: Good for the pandemic
Disliked: Could hear people above when in bed. Could hear walking and he was up every 2 hours
Anonymous Fri, 29 January 2021
Very good
Liked: Friendly and attentive to our needs service.
Disliked: The room could be cleaner. But overall a good stay.
Lilya Sat, 23 January 2021
Good
Liked: Good location , comfortable bed, clean
Disliked: Gym equipment was out of order
Richard Sun, 3 January 2021
Awesome suite, good price. Washcloth...
Liked: Clean Nice suite amenities.
Disliked: Heat didn?t work well.
Peggy Sun, 3 January 2021
Don?t stay here look somewhere...
Liked: The bed
Disliked: The staff, room, the weed we smelled most of the time here, need to be more chairs, lighting bathrooms, no exhaust fan in bathroom, the kitchenette, no wash clothes, not enough towel, pillows, the toaster and under the sink was completely was completely. Ask for extra towel they left them outside the room on the floor no bag nothing because the dishwasher was leaking all over the floor. The couch was ripped up on side look spills all over it. I will say the Caucasian lady at the front counter was absolutely no help at all in anyway. As for the weed I said something 4 times they didn?t do anything but give us spray for the room and told us this should help. They said there?s nothing we can do. Not move the rooms nothing nothing to make us feel more comfortable. I even said how would you feel if your kids were inhaling that. I get all I can?t do is put a letter out. The wash clothes they says was on order because they didn?t have enough. Lobby needed to be clean food all over the place where you can sit.
The Sun, 3 January 2021
Never again here, Homewood suites
Liked: The bed, minus the pillows was comfortable.
Disliked: The entire room (king 2br suite) (1 senior, 2 adults and 3 teenagers) smelled like weed because the person, who seemed to be a live in tenant on the first floor below us, constantly smoked weed every night. The front desk staff said they would do something about it. They showed up at the door with a spray body of summer rain deoderizer. The smell never went away. The bathrooms (2 of them) have no exhaust fans, so I was forced to shove one of our precious towels in to the vent to minimize the smell. It was a room fit for 8 people but there were only 2 chairs at the kitchenette table. The dishwasher always leaked water so we had to use our bath towels to clean the mess. Then was told that they cant keep up with the demand of new ones so was given horrible pool towels. Also at the start of the 4 night stay, had no face or hand towels and was not given any. The bathroom lights were so dim. It was difficult to see. The furniture was so damaged it should never be used again. Rips and stains on the couch. The staff was not very helpful at all and were not accomodating at all. I don't recommend staying here and will personally never come back. There is even a sign that states if your stay isnt satisfactory your stay is free. Nope, was told no on a free stay. So why have a sign?
Betty Sat, 2 January 2021
Exceptional
Gerie Sat, 26 December 2020
Good
Jessica Sun, 13 December 2020
Terrible. Would not recommend -...
Liked: Location
Disliked: There were 0 towels in our room - we called the front desk and they told us they had none but would make a note. We showered and dried off with T-shirt?s. There was also hair in the shower and on the pillows.