Homewood Suites by Hilton Aliso Viejo-Laguna Beach

Perfect for our event.

Liked: Rooms very spacious and the location was perfect.
Disliked: The breakfast. Coffee urns were empty, no spoons or forks, no fruit left. I'll admit I went 20 minutes before it closed up but it was very picked over. Otherwise, we really enjoyed our stay.

No further comment.

Liked: Accessibility and comfort.
Disliked: The elevators were smelly at times.

Exceptional

Good

Liked: Large room
Disliked: Location

Exceptional

Liked: Continental breakfast, comfy bed and large room for family, available kitchen to cook meals and large size fridge.

Superb

Beware there is a shortage...

Liked: ROOM - LOCATION
Disliked: I LOST MY ROOM KEY AT DISNEYLAND. THE YOUNG LADY AT THE FRONT DESK GAVE ME ANOTHER ONE BUT STATED THAT I NEEDED TO KEEP UP WITH MY ROOM KEY BECAUSE THEY HAD A SHORTAGE OF KEYS. I ASKED FOR ONLY ONE KEY WHEN I CHECKED IN, AND USUALLY FOLKS GET (2), SO I FELT LIKE THAT COMMENT WAS NOT NECESSARY AND HER TONE WAS THAT OF SOMEONE TALKING TO A CHILD INSTEAD OF A WOMAN WHO WAS PROBABLY THREE TIMES HER AGE. THE LAST TIME WE STAYED AT THIS HOTEL, THEY HAD NO KEYS, AND WE HAD TO BE LET INTO OUR ROOM EACH TIME WE ARRIVED BACK FROM ANY EVENT? NOT SURE WHAT IS UP WITH THE AVAILABILITY OF ROOM KEYS AT YOUR FACILITY, BUT I AM MOST CERTAIN THERE ARE PLENTY OF FACILITIES THAT DO NOT HAVE AN ISSUE WITH ROOM KEYS, ESPECIALLY AT THE HOTEL RATE I PAID.

Poor

Great Location

Liked: Pm clerk was
Disliked: Auditor was disengaged