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Homewood Suites by Hilton Albany Crossgates Mall

eee - (888) 420-1676
Homewood Suites by Hilton Albany Crossgates Mall, 1651 Western Avenue, Albany, NY -(888) 420-1676
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (318 Ratings)
5.4 miles from Albany centre
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The Spotlight on Homewood Suites by Hilton Albany Crossgates Mall

Comfortable Convenience Near Albany’s Top Venues

Modern and welcoming, Homewood Suites by Hilton Albany Crossgates Mall offers a laid-back, all-suites stay just a short drive from Albany’s biggest music and entertainment spots. With easy access to the Capitol Building, University of Albany SUNY, and downtown venues like The Egg, it’s an ideal base for concert-goers who want a relaxed yet connected experience.
Expect spacious rooms with kitchenettes, a cozy shared lounge area, and free WiFi to keep you connected between shows.

Why Concert-goers love it

This hotel strikes the perfect balance between convenience and calm. It's just a quick drive to major performance venues, yet far enough to enjoy a quieter night's sleep after the encore. The 24-hour front desk and late 12 PM checkout are lifesavers for late-night returns, and free parking makes it easy to come and go. Getting around is simple, with easy highway access and rideshare availability.

Who this Hotel is great for

  • Groups of friends looking for spacious suites to crash together
  • Solo travelers on a music pilgrimage
  • Couples turning a concert into a romantic weekend
  • Fans craving a quieter spot to unwind post-show
  • Budget-conscious music lovers wanting value and comfort

Food and Drink Options

The hotel provides a complimentary American breakfast buffet — perfect after a late night out. While on-site late-night dining is limited, you’re right next to Crossgates Mall, packed with restaurants open late. Each suite's in-room fridge lets you stash snacks and drinks for those post-concert munchies.

Nightlife Options

While the hotel itself offers a more chill vibe, you're just minutes from Crossgates Mall's bars and lounges and a quick drive from downtown Albany's vibrant nightlife. Prefer a low-key nightcap? The shared lounge area is a comfortable spot to wind down with friends.

What People Say

Guests rave about the clean, spacious rooms and friendly staff. The location near the mall and major highways is a big plus, and many appreciate the quiet atmosphere after a night out. The indoor pool and fitness center also get high marks for being well-maintained.

Areas for Improvement

Some guests mention that while the hotel is close to venues, you'll likely need a car or rideshare to get downtown. Room decor is a bit traditional rather than trendy, but the comfort level more than makes up for it.

The Bottom Line

If you’re looking for a comfortable, convenient, and quiet place to stay after seeing your favorite artist, Homewood Suites by Hilton Albany Crossgates Mall is a top pick.
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Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` dishwasher
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Fireplace
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Kids' pool
` Sofa
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` balcony/terrace
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Xerox/fax in business center

Homewood Suites by Hilton Albany Crossgates Mall Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Heidi Sun, 27 April 2025

Superb

Liked: The room is big and clean. Really great for our family.
Disliked: Wish there was at least one more blanket.

5

Exceptional - 5.0 out of 5

Steffaney Fri, 25 April 2025

The front desk morning staff...

Liked: The breakfasts was great both mornings and lots of options for families.

4

Very Good - 4.0 out of 5

Carol Tue, 11 March 2025

Very good

Liked: location and cleanliness
Disliked: Only issue...we went to check in and the room wasn't ready...we had to wait until almost 5 pm to go to our room. And we were there roughly 415

2

Disappointing - 2.0 out of 5

Elizabeth Sun, 23 February 2025

Will not be returning

Disliked: Not impressed with this property. Slippery entrance and room was just okay.

5

Exceptional - 5.0 out of 5

Taisha Mon, 10 February 2025

Exceptional

4

Very Good - 4.0 out of 5

Jessica Fri, 10 January 2025

Fun

Liked: .
Disliked: .

3.5

Good - 3.5 out of 5

Eddie Sat, 28 December 2024

Good

4

Very Good - 4.0 out of 5

Serena Wed, 25 December 2024

Very good

3

Pleasant - 3.0 out of 5

Richa Sat, 21 December 2024

Pleasant

3.5

Good - 3.5 out of 5

Melissa Sat, 14 December 2024

Disappointed in the quality of...

Liked: Location for a trip
Disliked: The room was dingy. Parts of the carpet were missing, the kitchenette was dirty, the toilet paper roll was coming off the wall. The mattress was very uncomfortable compared to when I have routinely stayed in this brand of hotel in the past.

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Homewood Suites by Hilton Albany Crossgates Mall 1651 Western Avenue, Albany, NY