Homewood Suites by Hilton Albany Crossgates Mall Guest Reviews
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Alan Fri, 18 July 2025
Superb
Wash Thu, 17 July 2025
Exceptional
Melissa Sun, 6 July 2025
Disappointing
Liked: The breakfast was good. It had lots of variety and was fresh every day.
Disliked: My room was not cleaned my entire stay. I had to ask for garbage bags and for towels. I continually asked and was told that it would be cleaned bur it never happened.
Maria Mon, 9 June 2025
Very good
Saroya Tue, 27 May 2025
Nice place to stay
Liked: Clean, comfortable bed and near restaurants and the mall.
Disliked: Breakfast, needs more variety for the price.
Anonymous Wed, 21 May 2025
It was ok for what...
Liked: The location
Disliked: The kitchen cabinets should have been wiped down. The bed needs to be replaced. The was a spring in my husband back and the mattress dipped in.
Julius Wed, 30 April 2025
Very good
Heidi Sun, 27 April 2025
Superb
Liked: The room is big and clean. Really great for our family.
Disliked: Wish there was at least one more blanket.
Steffaney Fri, 25 April 2025
The front desk morning staff...
Liked: The breakfasts was great both mornings and lots of options for families.
Carol Tue, 11 March 2025
Very good
Liked: location and cleanliness
Disliked: Only issue...we went to check in and the room wasn't ready...we had to wait until almost 5 pm to go to our room. And we were there roughly 415