Homewood Suites By Hilton Akron/Fairlawn

We were having trouble finding a reasonably priced hotel to attend a concert with our daughters. The lady on the phone was so nice and helpful, she went that extra mile to help us. The room was clean and huge. The breakfast was awesome!

Liked: The lady that helped locating a hotel for us was extremely nice!
Disliked: The hot tub was broken.

I had a nice stay.

Liked: Breakfast was great. Staff were friendly.
Disliked: At first the room I was put in was wet all along air conditioner, I was told issue was fixed but by the next morning it was wet all the way to couch. I notified Staff and they said they would move me to a new room. It was over four hours later they moved me. I was hoping for a room close by but it was two floors down and it was difficult to move all my things. Overall, after that I had a nice stay.

Exceptional

Not a pleasant visit. A...

Liked: The 2nd room I was moved to was clean and comfortable.
Disliked: The first room I was given room 215 was disgusting. It had a horrible putrid smell. The carpets were shined, the tub had mold in the grout, the floor was dirty and had hair and debris, the pull out sofa was full of old food and crumbs. I checked in at three thirty pm and told the front desk the too needed to be cleaned and left. I arrived back at 11p and the room was still uninhabitable . I had to move our luggage to another room at most 12a. The following day a fire alarm forced the entire building to evacuate at 3a. Thankfully no one was hurt but the kids were distraught the rest of the night. No accommodations have been made for this stay they was almost 600$ This needs to be rectified. I have added the photos and I have others. Please do not rent that room until the issues are addressed.

Superb

Liked: The staff was great and the room was clean and comfortable.

Exceptional

Exceptional

Liked: It was spacey

Overall a pleasant stay.

Liked: Breakfast was very good. Elevators worked well. Staff was very pleasant and friendly. Room had a big refrigerator and microwave. Bed and pillows very comfortable.
Disliked: Facility is an older one so the bathroom was pretty dated. Wi-Fi worked so-so.

Exceptional

Exceptional