HomeTowne Studios & Suites Bentonville

Bad

Disliked: The place had a kitchenette, but no dishes, the refrigerator was not clean on the outside, you could see where they painted it in spots, the air conditioner was leaking in the floor( maintenance came up and fixed it, by draining it putting it back together and propping it up with 2 baords), when the issues were addressed the front staff was very unfriendly about it, no apologies, just we dont supply dishes and maintenance will come take a look. There wasn't even a coffee pot, had to buy one and when we tried to plug it in the receptacle in the kitchenette part didn't work. Id never stay at another Red Roof ever. Id give 0 stars if I could. They offered no apologies or any kind of compensation. We did have a smoking room, but there were several burn holes in the bedding as well. Didn't get alot of photos sadly

The manager was excellent

Liked: I was allowed to check in at 12:30 instead of waiting until 3 pm and that was so helpful because I was exhausted from the drive.

My in between life stages...

Liked: I like that it was semi secluded, so there wasn’t a lot of foot traffic. The rooms were kept extremely clean, and the staff was kind and quite helpful. The water pressure was amazing !!!! The elevator made it a lot easier to get up to my room. And most of all that there was smoking rooms!
Disliked: I can’t say anything bad.

Exceptional

Exceptional

Disappointing

I wish I could get...

Liked: Nothing
Disliked: It was dirty and it smelled like cigarette smoke. In the bathroom you could only take a shower. The piece that usually moves to change the shower to a bath was welded and you couldn’t change it. The pressure of the shower only came out about 2-3 inches so you had to stand very close to the front wall of the shower.

Bad

Disliked: Bedbugs had to sleep on the floor

Bad