Hometowne Studios Orlando - Casselberry

Disgusting and huge inconvenience.

Liked: The bed was comfy and the AC worked really well. And the gentleman who was working at 7:20 in the morning on Saturday, June 14th, 2025 was incredibly helpful when we locked ourself out and left our suitcase when checking out.
Disliked: I stayed in room 136 with my boyfriend. There’s location of the hotel is not in Orlando has advertised but outside of Orlando in a town called Cassleberry. The hotel is about a 40 minute drive away from Orlando. The man who worked on Thursday, June 12th, 2025 when we checked in at 6:30 pm had no customer service. He was very short and rude and rushed us even though there was no body else in the office besides us 3. There’s a hidden $100 deposit fee that they don’t tell you about until you check into the room which takes 5-7 business days to return to your account. The TV mount doesn’t stay when you reposition it. The bathroom had no conditioner. Just two tiny bottles of conditioning shampoo which doesn’t actually work. It had no body wash or hand soap. Just two bars of facial soap. The towel rack was disgusting. It was covered in this black crust that my boyfriend wiped off with a single wipe with a dry towel. The kitchenette barely worked. The stove doesn’t work. It doesn’t even get hot. It’s not connected to anything. The microwave barely worked. I cooked my meal in the microwave perfectly but when I cooked my boyfriends meal, I took the same exact steps as k did with mine, the top of his meal was burnt black and the bottom was raw. The bed had roaches and so did the dining room table. It was a horrible experience. The room key also doesn’t work half the time. We stood there for 5 minutes just putting the key in and out because it wouldn’t unlock the door. The TV isn’t a Roku tv so your stuck with reruns of old shows and movies.

Poor

Liked: I really didn't like it at all. The only reason I stayed is because it was only a 2 night stay and I wasn't at the Hotel during the day time.
Disliked: The room had small roaches, the toilet kept running water and the bathroom sink drain plug was missing. I ask for an invoice and I was told they would send a copy to me. Haven't received it yet.

JAH REVIEW

Liked: Cold AC and super comfy pillows and mattress!!

Poor

Poor

Passable

Liked: location
Disliked: multiple attempts required to get the access door to unlock. Also no coffee, ice, soft drinks available.

Very good

Very good

Liked: Location

Good