Enjoyable stay

Liked: the newly renovated building/room.

Bad

Disliked: Pool and hot tub were closed for maintenance

LOVED IT!

Liked: i love the new and updated room. they did a magnificent job upgrading everything. the bathrooms are nice the beds are comfortable and the balconies are super nice. My boys and husband were impressed. We did the crater experience and all of us loved it.
Disliked: We had issues with our keys. we were helped each time but that meant we had to walk all the way to the front desk which was a little inconvenient. As of Feb 2023, they are in the middle of renovations to some of the cottages. parking is limited.

Bad

Very good

Beautiful place!

Liked: The staff was very helpful and willing to go the extra mile, especially Chandler. The room as very nicely decorated and comfortable.
Disliked: The hot tub wasn't very hot so disappointing. We liked the coffee (Nespresso) but it was set up where you could not plug it in and there were.no cups. An ice bucket was provided but no ice machine. The staff helped fix these oversights quickly.

A beautiful place

Liked: The resort is stunningly beautiful - your perfect mountain retreat - and having the crater onsite to swim in is extremely spectacular and unique. The bed is honestly one of the most comfortable I had ever slept in. Midway is a very gorgeous town to which the hotel is perfectly situated to explore. Servers at the restaurant are fabulous. Food is great too (although a pretty limited menu). Huge shout out to Isaac who helped return items left in the room to us with a lot of diligence and effort - highly appreciated.
Disliked: Food options at the onsite restaurant were pretty limited. Not sure if the room we were in just hadn't been used or maintained in a while, but it was covered with bugs everywhere, and the shower didn't drain so it was like a pool in the bathroom. Biggest complaint is that I booked a room specifically for 2 adults and 2 children, booking a room which had a sofa bed - however when we checked in there was only one bed set up and nothing for the kids to sleep. Despite asking numerous times, this wasn't done until hours later after dinner. Very annoying given this is what I had booked so wasn't a last minute request by any means.

great location good people very...

Liked: love the location. felt safe and calm
Disliked: the ice in the parking lot with no lighting to help navigate the terrain

Homestead

Liked: Razor rental
Disliked: The whole place is under construction. Dirt roads, dust and dirt everywhere