Homegate Inn & Suites West Memphis

Very good

Liked: The room was nice, a breakfast or pool would have been nice touches, but the staff were friendly, the room was a good value and spacious, and it was close enough to downtown Memphis that I could get there with a 10 min drive.
Disliked: A breakfast/ pool would have been nice touches, but hardly a necessity. As far as a room goes it was good value, nice staff, and a good location. Anything I could have asked for would just have been nice touches to have but hardly necessary for a good trip. I'd give it a solid 8/10 stars

It was good for the...

Liked: Super friendly staff and overall clean room.
Disliked: Beds were too firm for my liking, flat pillows, thin bedding.

Exceptional

We needed a quick place...

Liked: Conveniently located off the interstate, they had a first floor room
Disliked: Rooms open to the outside are not my favorite

Disappointed, rating on Booking should...

Liked: Shower was clean, relatively close to downtown Memphis
Disliked: When we checked in, the receptionist was behind safety glass so this is not a normal hotel — room smelled bad, towels thin and scratchy, furniture missing - no desk or desk chair, tiny nightstand, loud a/c, bathroom did not have separate light and fan— only reason we booked was b/c of the high rating on Booking— it certainly did not live up to it.

Very good

Superb

Superb

Unexpectedly good stay. I highly...

Liked: The room was very clean and tastefully decorated. Everything seem updated, such as the carpet, bed linens, refrigerator, and air conditioning unit. We had a top floor and experienced a quiet night of rest. I had never stayed at a Homegate before, but it had a better rating than many of the big name hotel chains. I will definitely keep this property in mind for our next trip in that direction.
Disliked: The only improvement would have been an elevator, but luckily, it was only 2 stories!