Home2 Suites By Hilton Augusta

Passable

Superb

Exceptional

Exceptional

Exceptional

I don't have to devote...

Liked: Homes2 is always a good clean stay with comfortable beds and room.
Disliked: The kid or person in the next room was slamming cabinets at 3am. I banged on the wall, and they got the message.

Disappointing

Liked: Bedrooms were fine, clean, comfortable. Location was ok.
Disliked: Lift didn’t work, pool didn’t work, breakfast was grim - one morning we were told the yogurt had run out.Staff were unenthusiastic -eg no apologies or even sympathy offered for broken lift.

Not terribly happy.

Liked: The weather was nice
Disliked: I arrived but was not warmly welcomed. I believe the staff might have been overwhelmed with other matters. Once the staff member realized I had been waiting, she explained that the elevators were not working and the building's Wi-Fi was down. Due to my late arrival, we had no other option but to stay. My mother, who uses a cane to get around, found the trip to the second floor quite challenging. I asked if we could be accommodated on the first floor, but she was unable to assist us.

Superb

Liked: We always stay at home two suites when they are available. This facility was very nice. Staff was great. The only complaint I would have the hallways and the elevators were very hot and smelt musky. And I really wish they would consider replacing all the carpet by hard service.