Home2 Suites Pittsburgh Cranberry Guest Reviews
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|3.1 miles from Cranberry Township centre|
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Robert Sat, 8 June 2019
Suzanne Mon, 3 June 2019
Liked: The location is great
Disliked: The front desk folks couldn't solve problems. They did not honor my booking.com reservation price. The breakfast was horrible, the coffee was bitter, but at least they had coffee.
Sandy Fri, 31 May 2019
Disliked: Pool was closed.
Briana Mon, 20 May 2019
Will not be coming back
Liked: The rooms looked nice.
Disliked: When I booked a room for 4 people I did not expect a couch bed to accommodate the other 2 people. We did go down and complain to the staff because the couch bed was literally angled so your feet were up in the air and our heads were sliding down into the couch. When complaining to the staff their only response was "well couch beds aren't typically comfortable." We pulled the mattress off the couch bed and slept on the floor. When we got up the next day to start getting ready we realized our room had no toilet paper. I had to go down to the front desk and get some. The only response to that was "well I'll have to get on the housekeepers about that", however, he never did ask my room number. I received a final invoice stating what the bill was but then I have a pending charge on my card for $26.00 higher. When we were having breakfast one of the ladies I traveled with used the restroom in the lobby. WOW. It was absolutely disgusting. The floor had water all over it, the toilet was covered in feces, and the toilet would not flush. I am very disappointed in all of these issues. The room overall looked nice and inviting but between the staff and whoever is doing the billing it has left a bad taste in my mouth.
Victoria Fri, 17 May 2019
Liked: Breakfast was very good as said on the website.
Disliked: The swimming pool was very small and there was too many chemicals in the water.
Keith Tue, 14 May 2019
Nice place to stay
Sabrina Mon, 29 April 2019
Melissa Sat, 27 April 2019
10/10 and I?m sure we...
Liked: I really enjoyed how safe I felt there with the key card system for the elevators and stairs. The breakfast was soooo delicious! And every staff member we encountered was so extremely nice!
John Sat, 20 April 2019
Disliked: Refrigerator didn?t work in the first room. We moved to any room, that refrigerator didn?t work. They were able to fix it the next day. The wall unit air conditioner makes half the room cold and half warm. It?s. It easy to regulate the temperature in the room. They did come one nights stay for the inconvenience. I appreciate them doing that.
Patrick Sat, 20 April 2019
Disliked: Didn?t care for the shower facilities.