Home2 Suites by Hilton West Valley City Guest Reviews
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|2.9 miles from West Valley City centre|
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Renee Mon, 9 November 2020
Wonderful experience, terrific staff
Liked: We stayed in multiple hotels on our trip and by far this was the best one. From the moment I walked in the lobby to check in to when we checked out everything was wonderful. The staff was super helpful and welcoming. I believe the name of the desk clerk was Christine that checked me in. She went above and beyond in my opinion. We got in after 8 pm as we hadn?t eaten dinner yet. When I inquired about restaurants in the area she asked me if we wanted fast food or dine in? When I told her dine in, she said ok and proceeded to recommend a few places she thought would be open at that time. The. She walked me outside to show me the traffic light I would turn at and proceeded to give me very detailed directions on how to get to where there were tons of options. Later when we got back to the room we were blown away at how big it was. This was the first time we stayed at a Hilton Home2suites and we had a suite with a king bed and a pull out couch. There was a little kitchen area in the room, it had a full fridge/freezer, microwave, dishwasher, sink and even real dishes. The bathroom had a full tub and shower combo. It even had soap dispensers in the shower for shampoo and body wash. In the room there was a curtain we could pull to separate the bed from the pull out bed, two TVs, two areas to store luggage and hang clothing as well as drawers. The next morning we discovered the coffee maker in the room wasn?t working. This is literally my only complaint and it wasn?t that big of a deal at all. I let the front desk know and was able to get coffee in the lobby. Because of covid they had to get it for me, but the girl was so sweet about it and even asked if we needed room for sugar and creamer? Also due to covid they had to do box breakfast, it consisted of a muffin, apple and a Greek yogurt. They offered hot breakfast sandwiches as well. There were also Sunny D and milk options. We will definitely stay there again.
Diana Sun, 8 November 2020
Liked: Very clean, good water pressure in the shower, bed firm and not lumpy
Disliked: Usb plug next to bed didnt work
Marie Sat, 7 November 2020
Jennifer Sun, 25 October 2020
Jacob Tue, 20 October 2020
Ted Thu, 1 October 2020
Great place to stay
Liked: The staff was extremely friendly. The property overall was very clean. The room was large and had a nice view. There were nice walking paths right outside the front door.
Disliked: I think it is geared for business travelers although I did see some families there. It is the middle of a business park. The surrounding area is very nice but it is a little out of the way to go to restaurants.
Amelia Thu, 20 August 2020
Sabrina Mon, 17 August 2020
Liked: Clean and quiet
Disliked: Hard bed
Daniel Sun, 16 August 2020
We do love Home2 and...
Liked: Very nice.
Disliked: a bit disappointed when they wouldn?t give my wife a cup of coffee to bring back To the room to me, her spouse. Required me to be present. Yet, they gave a lady 3 bags of food and she even took a plate of Food to her kids?- no one said a word.
Nancy Wed, 12 August 2020
Liked: It was clean and the location was perfect.
Disliked: We paid for a king suite with a separate bedroom. We were put in a double queen room that was right next to an exit door and had to listen to that door LOUDLY open and close all night long! Worst night sleep ever.