Name: Home2 Suites By Hilton West Edmonton
Address: 16675 109th Avenue, Edmonton, AB
Telephone: (888) 406-7656
Rating: 4.25

Would have loved what I picked out but they didn't have anything but a weird sized queen and a pull out couch - both uncomfortable. Pool and gym was really cool and the breakfast spread was awesome.

Liked: Great guest services and customer services.
Disliked: Didn't get the room that I picked out from the list and the queen size bed is not really a queen - it's smaller but not any size I know. Also, the pull out couch bed is terrifyingly uncomfortable.

Superb

Liked: My first to stay at Hilton and I feel secure. Every room in the property like fitness centre, laundry room, common washroom need a card to open. Room was great with mini kitchen which I like the most. The room looks clean to me but exhaust fan in washroom was too dusty. Waking ip in the middle of the night because i heard baby crying.. I called front desk because I need blanket and maybe he is busy so I went to downstairs to grab it. With the experience, I still look forward to come because of the security they have.

Room was wonderful a little...

Liked: The breakfast was wonderful every morning and I could walk to wherever I needed to go to
Disliked: Nothing

Good time, good breakfast, will...

Liked: The hotel was close to everything! The rooms had everything we needed to have meals or snacks between breakfast time. The pool was clean and easy access to the patio area.
Disliked: The BBQ pit area gets crowded with smokers and drinkers and it doesn’t make it enjoyable for all to enjoy.

Very good

Liked: Large clean room, friendly staff, excellent location. Bright rooms, quiet atmosphere, comfortable bed.
Disliked: Air con was hard to manage, the placement beside the bed made it difficult to regulate temperature. It was too cold with it on, too stuffy with it off.

I was there to share...

Liked: Location was easy to find, parking was very accessible.
Disliked: The Hide-a-bed should be taken out back and hidden in the back of a dump truck. In other words it didn't even make a good couch.

Pleasant

Very good

Good

Liked: Nice area. Friendly staff
Disliked: Bathroom and shower were not very clean. Hair on floor and on shower wall

Exceptional

Disappointing

Liked: The staff are accomodating.
Disliked: Sadly, room 101 didn't get cleaned enough. I didn't realize or read that all of the rooms are pet friendly (nothing against pet/staying with pets) but they should've kept some rooms that aren't pet free. As i was checking the bed I noticed there were still some pet hairs also with the pillow cases. Even when coming into the room the first time there was a smell. I had to ask for new sheets so that my 4month and toddler won't have any skin reactions. And they need to get that room a new couch, the couch was filthy, had stains and smelled bad. To think that we stayed in a King Bedroom Studio Suite, i expected more or as the same cleanliness with their other branch in the south, which was immaculate.