Name: Home2 Suites By Hilton West Edmonton
Address: 16675 109th Avenue, Edmonton, AB
Telephone: (888) 406-7656
Rating: 4.25

Would have loved what I picked out but they didn't have anything but a weird sized queen and a pull out couch - both uncomfortable. Pool and gym was really cool and the breakfast spread was awesome.

Liked: Great guest services and customer services.
Disliked: Didn't get the room that I picked out from the list and the queen size bed is not really a queen - it's smaller but not any size I know. Also, the pull out couch bed is terrifyingly uncomfortable.

Very good

Liked: Large clean room, friendly staff, excellent location. Bright rooms, quiet atmosphere, comfortable bed.
Disliked: Air con was hard to manage, the placement beside the bed made it difficult to regulate temperature. It was too cold with it on, too stuffy with it off.

I was there to share...

Liked: Location was easy to find, parking was very accessible.
Disliked: The Hide-a-bed should be taken out back and hidden in the back of a dump truck. In other words it didn't even make a good couch.

Pleasant

Very good

Good

Liked: Nice area. Friendly staff
Disliked: Bathroom and shower were not very clean. Hair on floor and on shower wall

Exceptional

Disappointing

Liked: The staff are accomodating.
Disliked: Sadly, room 101 didn't get cleaned enough. I didn't realize or read that all of the rooms are pet friendly (nothing against pet/staying with pets) but they should've kept some rooms that aren't pet free. As i was checking the bed I noticed there were still some pet hairs also with the pillow cases. Even when coming into the room the first time there was a smell. I had to ask for new sheets so that my 4month and toddler won't have any skin reactions. And they need to get that room a new couch, the couch was filthy, had stains and smelled bad. To think that we stayed in a King Bedroom Studio Suite, i expected more or as the same cleanliness with their other branch in the south, which was immaculate.