Home2 Suites By Hilton Utica Ny Guest Reviews
Write a review
0.8 miles from Utica centre |
Write a review
Robert Thu, 18 April 2024
Superb
Venus Tue, 16 April 2024
Stay?!!! What stay? Ask me...
Liked: There was nothing to like except that there was a lesson learned not to deal with this property moving forward. I paid $170 plus to not stay... and no one would talk to me about my cancellation request, which I understood to be free cancellation in a period 48 hours PRIOR TO intended arrival. The property was requested to process immediately after I contacted booking.com, days before intended arrival, and they still took days to process my request, charging me as though I had never canceled.
Disliked: The lack of compassion exhibited in my circumstances by this company.If you have read what I liked, you would understand that I can only appreciate the lesson learned in attempting to do a nice thing and including this property.
Johanne Tue, 16 April 2024
Superb
Mark Mon, 15 April 2024
Great location, staff were tremendous,...
Liked: The staff were tremendous, the General Manager and Manager (Courtney) are the best, they were very welcoming and accommodating. I would recommend to anyone that they should stay here! We enjoyed our room, very clean and spacious, all the elements needed for an extended trip.
Donny Thu, 11 April 2024
Very good
Alyssa Tue, 9 April 2024
Exceptional
Liked: The staff was helpful and the bed was very comfortable
Disliked: I wish there was more than one pack and play available because I have twins.
Jordyn Mon, 8 April 2024
Enjoyed our stay. Rooms were...
Liked: It was very clean and staff was very nice and helpful
Christopher Sat, 6 April 2024
Exceptional
Liked: Good size room with kitchenette. Beds were very comfy with the softest sheets ever! Blackout shade worked very well. Breakfast was very tasty, with lots of options, many of them freshly made instead of prepackaged.
Disliked: No complaints
Leuanna Fri, 5 April 2024
Very welcoming and clean
Liked: Very welcoming
Disliked: N/A
Fehr Thu, 4 April 2024
Superb
Liked: Location
Disliked: No hot tub