Name: Home2 Suites By Hilton Utica Ny
Address: 119 N Genesee Street, Utica, NY
Telephone: (888) 420-1643
Rating: 4.25

Convenient Comfort in the Heart of Utica

Home2 Suites By Hilton Utica Ny

Why Concert-goers love it

Who this Hotel is great for

Groups of friends looking to crash together after a show

Solo travelers catching that dream concert in Utica

Couples combining music with a weekend getaway

Fans seeking a quiet retreat after the encore

Budget-conscious music lovers who still want quality

Food and Drink Options

Buffet breakfast served daily — ideal after late nights

In-room kitchenettes let you prep your own snacks

Several casual eateries and fast food spots within walking distance

No on-site bar, but nearby options are plentiful

Nightlife Options

Easy access to bars and clubs in downtown Utica

Short walk to local pubs for a pre- or post-show drink

Laid-back vibe at the hotel if you want to keep it low-key

What People Say

“Spacious and clean rooms — perfect for groups.”

“Great location, close to everything in Utica.”

“Friendly staff and solid value.”

“Loved the indoor pool after a long drive.”

Areas for Improvement

No on-site restaurant or bar, so be ready to explore nearby spots.

Parking can be a bit tight when events are in town — arrive early if you can.

The Bottom Line

Home2 Suites By Hilton Utica Ny

Home2 Suites By Hilton Utica Ny Guest Reviews

Overall Average Score:

Excellent (4.25 out of 5)

Write a review

Passable

Liked: Bed was comfortable and we appreciated the apples and coffee.Toilet paper was soft, clean towels. The breakfast needs improvement.
Disliked: Pool chairs and outside chairs in seating area are extremely uncomfortable. Cold pool ! Constant problems with the TV and shower is slippery. Shower door did not close all the way.Breakfast was disappointing as the breakfast lady did not stock items and food was overcooked or reheated for the next day !!!!Do you want a hard sausage patty and dried out eggs ??? The oatmeal was disgusting.(It was half over dry and wet. It was not fresh. Looked as if it was stuck in the fridge and reheated ! Definitely not fresh oatmeal. She needs training for the breakfast position,she has no idea how to cook food rotate items,Stock simple items. Whatever she does it's not focusing on her job description. Hotel staff are ok, they forget running a hotel requires consistency and quality.Thank you

Exceptional

Thought the staff very helpful...

Liked: It was great

Wonderful, good locati pleasant staff

Liked: The staff was very helpful with directions, the were very accommodating with needed, more coffee,towels and straightening up/cleaning out room.
Disliked: The bathroom could be just a little bigger

Very nice,clean stay

Disliked: Pool could have been a little warmer

Good

Nice, but really needs work

Liked: Breakfast in the morning was fabulous.
Disliked: Pillows were very lumpy and uncomfortable. The room furnishings had holes and stains all over them. The furniture was worn out, and was hard. We couldn't even sit on the couch because of how uncomfortable it was.

Exceptional

Compared to other hotels I've...

Liked: The breakfast was the best I've ever had - hands down. The employees were SO pleasant to interact with - I didn't feel like I was bothering them when I had a question or request. Everything was clean. The room wasn't cramped at all for the 4 of us who stayed.
Disliked: My only complaint was that the sofa bed mattress was too firm for my liking. And while it didn't bother me, the elevator smelled of wet dog. But that is expected when you're staying in a pet-friendly hotel!