Home2 Suites by Hilton Springdale Cincinnati Guest Reviews
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Write a review
Kenneth Thu, 3 July 2025
Very good
Liked: Hands down, Christina Smith at the front desk was truly amazing! If it wasn't for her, the stay wouldn't have been as nice. She is wonderful and so helpful. Always smiling, welcoming people in and even out of the door! She is a true gem.
Disliked: We stayed in a suite with a bedroom. When we arrived, unpacked and started to settle in we noticed one remote wasn't working. We went down and got new batteries. We didn't have any regular coffee, only 2 towels, zero wash clothes, only one small roll of toilet paper, no bar soap in the bathroom, and the sofa bed didn't have a blanket or any pillow cases. Christina helped us every single time. The room itself was nice, the tile floor were all sticky, there is lots of tape and small sticky pieces of stuff all over the wall by the door and over the bed. Someone must had a party in that room. The shower floor was also dirty. And those sofa beds are very uncomfortable.
Tiffany Thu, 26 June 2025
Missy was exceptional! Great service...
Liked: Clean, perfect for a family of five with the pull out bed, the kitchenette was very nice and tons of clothing storage. Breakfast did not disappoint and the pool was very well kept
Disliked: Nothing. Everything was great!
Nicki Mon, 2 June 2025
Very good
Liked: Shanae was wonderful
Disliked: No shampoo. I didn't realize until I was in the shower. I had to wash my hair with face soap.
Mandy Sun, 1 June 2025
Exceptional
Johnson Sun, 1 June 2025
Exceptional
Crystal Mon, 26 May 2025
Would stay again
Liked: The room was very spacious!
Disliked: Nice location
Karl Mon, 26 May 2025
Great staff. Hotel average
Liked: Staff was excellent
Disliked: Room smelled like poop. Towels and bathroom dirty.
Dionavan Sat, 24 May 2025
Very good
Desmond Mon, 19 May 2025
Overall from the service I...
Liked: I loved everything about the property
Disliked: No complaints here
Andrea Fri, 16 May 2025
Superb