Booking and Home2 Suites couldn’t...

Liked: Great location.
Disliked: I had to pay twice for my stay because Booking and Home2 Suites couldn’t agree on the price. I was left to figure out the problem on my own. In the end, I had to cancel my Booking reservation and book with the hotel directly. Now it seems that I won’t get refunded by either company. That’s the last time I use Booking for hotel reservations.

Good

Liked: The room was nice. Little disappointed that they charged for parking. Who does that?
Disliked: They didn't accept my letter for friends & family discount.

Not terrible, but not great

Liked: The facilities were very clean. The pool was nice, and so were the cleaning staff. The room was very clean as well. We were happy the reception staff was able to check us in early.
Disliked: The matresses were extremely lumpy, as well as the pillows. Did not get a good nights sleep. We also did not appreciate that the bathroom door doesnt close/lock. The breakfast food was meh, and the plates and silverware were not easily visable.

Good

Liked: It was a nice hotel. The room was big and clean.
Disliked: The breakfast was out of food both days no juice or plates. When the food came out it was either over done or not cooked. The pool was dirty with a film on the top.

Superb

Cant explain a title for...

Liked: The pool my kids love hotels because of the pools and you guys have been a go one since for a while but this place and location was a turn down for us little disspaointed
Disliked: Few things 1.place is like in a hide away zone 2.rooms wasnt clean smell like pet cleaner 3.hardly any staff that we saw working 4.we was expecting that even if it was a rainy day they would still have the outdoor set up and fire pits or heaters on but instead not even the set up was out and look lil trashy was a bad experience and feel to the entrance of the hotel cushions werent there it was just not just that but much more i love your hotels but very dissapointed also paid for 2 rooms because my family and i invited my brother and his family to enjoy the weekend but it wasnt what we expected and to be clear this happen about 3 weeks ago not just now if post marks today is date.

Comfortable and great location!

Liked: Walking distance to shopping. Shuttle to airport. Friendly staff. Delicious breakfast. Heated pool.
Disliked: Pool water a little cloudy. Juice unavailable at breakfast.

Very good

Comfortable

Liked: Clean, breakfast was good and efficient
Disliked: Rooms a bit small