Home2 Suites By Hilton San Antonio Riverwalk Guest Reviews
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0.1 miles from San Antonio centre |
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Amy Thu, 2 May 2024
Superb
John Mon, 29 April 2024
Nice at a good price.
Disliked: Food could have been a little better.
Jessica Mon, 29 April 2024
Great!!
Angelo Mon, 29 April 2024
Superb
Rivas Thu, 25 April 2024
Exceptional
Savannah Mon, 22 April 2024
Exceptional
Ismael Sun, 14 April 2024
Exceptional
Liked: Very clean hotel and wonderful personal
Michaella Sun, 7 April 2024
Very good
Heather Tue, 2 April 2024
Great location, friendly staff but...
Liked: Friendly staff and great location
Disliked: The floors in the room were sticky, we had to walk on towels in the rooms and I had to wash my dogs feet. The toilet was disgusting and backed up from previous guests. Informed the front desk but they didn’t seem concerned. I paid a $50 deep cleaning pet fee, which doesn’t make sense because I had to clean my pet after being in that room.
Lee Mon, 1 April 2024
Good
Liked: Breakfast was good. Location was good. Love that hotel was a street away from San Fernando Church and walkable to everything. Availed of valet service. Valet and front desk were pleasant and polite. The man at the breakfast who was responsible for cleaning was excellent and had a nice & kind personality.
Disliked: (1) The dishwasher leaked and we reported it to the front desk. We were offered another room but it was already late at night and we were tired so we refused offer. (2) We asked cleaning lady to clean room on our 3rd day as the room was not very clean at the onset and since the dishwasher had leaked. We only got fresh towels. (3) Re valet service - expensive!!! Moreso because it took over an hour to get our car even after following instructions to text early. Best to give an appointed time to bring up car the day before especially during the weekend when hotel is fully booked.