Home2 Suites By Hilton San Antonio Downtown-Riverwalk Guest Reviews
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|0.5 miles from San Antonio centre|
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Rett Thu, 11 July 2019
Great for a show at...
Liked: The staff was great. NOLA, at breakfast was exceptional!!! Bonus...the elevators are FAST !
Disliked: The toilet paper.
Lorena Thu, 11 July 2019
Liked: In downtown very close to river walk
Disliked: The carpet was so dirty and the sofa bed was stained and the sofa bed very uncomfortable.
Rafael Tue, 9 July 2019
Overall great experience. Would definitely...
Liked: The friendly staff. The cleaning of the room and everything. The location is awesome.
Disliked: The size of the pool .
Billy Tue, 9 July 2019
Disliked: We were staying at Home Suites 2 in San Antonio 603 Navarro Street and had an emergency that required us to go to Dallas. We returned to the hotel the next day. Our clothes were left in the closet and pizza & beer was left in the fridge. Upon returning to this hotel in San Antonio the next day, all our items were missing. After discussing it with the manager, Gina, she could only take an incident report and give us a free night like this was going to make the problem go away. She continued to ask if we were sure we didn't pack the items in our suitcase because they usually don't have this problem as if saying we were lying. This was such an inconvenience to us and I will never stay at another Home 2 Suites hotel which is owned by Starwood Capital again. Ruined my vacation!!!!
Valerie Tue, 9 July 2019
Patricia Tue, 9 July 2019
Debra Mon, 8 July 2019
Friendly family place. Close proximity...
Liked: Staff was really friendly. Beds are cozy, place is clean. Speedy service-Asked and granted the service right away.
Disliked: Breakfast line...little boys waffles got cold by the time he got his eggs. Breakfast ends at 9:00 am
Ronnie Mon, 8 July 2019
Liked: Friendly staff
Disliked: Mold in shower, breakfast was horrible, no water pressure in shower, elevator was slow because 1 wasn't working ,arm of chair was broken
Ebony Sun, 7 July 2019
Liked: I liked the location
Disliked: It?s under construction so things are disorganized, dirty and lots of things not functioning. Parking needs to be explained and also guest should be informed that they are going through renovations on the outside first. We had to switch rooms 3 times before we got into something decent
Jorden Sun, 7 July 2019
Liked: Awesome location.
Disliked: Even my kids did not want to get in that pool...