Home2 Suites by Hilton Rochester Guest Reviews
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2.5 miles from Rochester centre |
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Ronald Thu, 4 April 2024
Passable
Disliked: Booked through third party. Upon arrival, we were told the pool was closed and that was the main reason we were going there, so I tried to cancel but couldn’t get reimbursed because it was paid through a different company. Called the company I booked through and they said it could take up to 48 hours to get a reply from your manager at the hotel. We were only staying for one night, so that did no good. So we left and got another hotel, then kept getting calls from the hotel to see if we are going to check out or not because they wanted to book our room for another family. But they didn’t give me my money back for my hotel so technically I’m still on the hook for the room until it is resolved.
John Wed, 6 March 2024
There might be better places...
Liked: wasn't completely satisfied with the breakfast because I don't care for fake eggs, however I found enough to satisfy us. I did like and appreciate real dishes and utensils instead of plastic and Styrofoam!! The free shuttle worked very well for us.
Disliked: I did not like the cold indoor pool water. Forgot to inquire as to why it was not heated. The lighting in the room wasn't well distributed. Not enough light on the right side of the room.
Amelisha Sat, 3 February 2024
Very good
Mark Tue, 30 January 2024
Enjoyed the facility, very clean,...
Liked: It was
Disliked: The extra seating like the couch was not very comfortable.
Chasity Thu, 11 January 2024
Exceptional
Liked: Very nice place to stay and location and hospitality was wonderful. I would highly recommend it for anyone to stay. I give a 100 percent!!
Disliked: Nothing
Bill Sun, 7 January 2024
Very good
Tod Mon, 11 December 2023
I'll stay again!
Liked: It was clean and comfy.
Disliked: Breakfast wasn't that good.
Anonymous Tue, 21 November 2023
We had a nice clean...
Liked: The under ground parking is great!
Disliked: Nothing
Lynn Mon, 20 November 2023
Superb
Karen Sat, 18 November 2023
Nice BIG room, quiet, clean,...