Home2 Suites by Hilton Rochester Henrietta NY Guest Reviews
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|6.6 miles from ROCHESTER centre|
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Mandy Thu, 18 May 2023
Tony Thu, 4 May 2023
Anonymous Tue, 2 May 2023
we would definitely like to...
Liked: roomy, aesthetically pleasing, convenient, clean
Disliked: pillows were flat
Katie Tue, 2 May 2023
Tammy Mon, 1 May 2023
It was okay
Liked: The room was very spacious.
Disliked: The bed was not comfortable and the room was quite warm even when we turned the heat down to 60.
Jodie Fri, 28 April 2023
Great location, nice breakfast choices,...
Liked: Breakfast choices, something for everyone Fresh and delicious.
Disliked: First room had strong smoke odor, immediately requested a new room and was switched right away. No hassles, great customer service.
Jenna Mon, 24 April 2023
Liked: I liked the location.
Disliked: Staff was rude and unhelpful. My room was not ready until 3 hours after check in time. Front desk staff walked away from the desk, gave me a card for the manager and when I called it just rang the front desk that he walked away from.
Katie Mon, 24 April 2023
Kemaal Mon, 24 April 2023
Anonymous Sat, 22 April 2023
Disliked: the property called me after checkout. they stated that the credit card booking.com gave them was invalid. apparently when you pay booking.com, they then create their own credit card to pay the hotel. the hotel wanted me to call and figure this out. but I can’t get through to booking.com. what a headache!