Home2 Suites By Hilton Rochester Greece

Very good

Superb

Liked: Cleanliness was.on point, especially with a hockey, soccer, and softball team staying the same weekend. My room was also clean and comfy. Staff very pleasant to speak with and helpful.
Disliked: Just a little off the beaten path, but some may enjoy being away from all the hubbub.

Superb

Disliked: My reservation was screwed up but the manager on duty at check in said she would honor it, but when I reviewed the charges that night they had charged me double and when I question it I was told it was because of a security deposit, ok that made sense but at check out the employee checking me out said the manager from the night before was not there and she charged me the normal booking fee witch was almost $300 more than my booking not to mention she was mean and nasty about the whole thing!! I'm disgusted and out $300 for a one night stay.....

Exceptional

Liked: Place was very ckeam
Disliked: N/A

Heads Up: Doesnt Accept Chime...

Very good

Disliked: Very disappointed with breakfast: unappetizing sausage patties; hard boiled eggs instead of scrambled; no bananas for the cereal; lukewarm (at best) decaf coffee; waffle appeared to have teflon pieces on it after cooking. Had to pay for a meal at another restaurant.

Very good

The room was nicely designed...

Liked: The room design is wonderful! They also provide a full size refrigerator, a full size microwave, a dishwasher, a full-size sink with garbage disposal, porcelain plates/cups, real silverware, paper towels, and just about any cookware you will need.
Disliked: One pillow for the sofa bed was covered with black spots that resembled mold; the other pillow was full of stains. They did nit include a blanket/spread/duvet for the sofa bed, only the two dirty pillows, a fitted sheet and a flat sheet.

Exceptional