Name: Home2 Suites By Hilton Ridley Park Philadelphia Airport So
Address: 145 Stewart Avenue, Ridley Park, PA
Telephone: (888) 420-1657
Rating: 4.25

Home2 Suites By Hilton Ridley Park Philadelphia Airport So Guest Reviews

Overall Average Score:

Excellent (4.25 out of 5)

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horrible

Liked: location
Disliked: loud dirty hotel. rude people at the front desk. charged for parking even though I didn’t have a car. room smelled lie Dog. had goto another Hotel

Good

Exceptional

Good

Liked: location to I-95 was great. Rooms were comfortable and clean, even though the hotel was short staffed. Staff was friendly and worked well together to make it a good experience.
Disliked: Breakfast was good, but needed stocked and toaster for breads was smoking. Overall a good experience.

Good location 8. Value 1/10.

Liked: Breakfast was not good
Disliked: No drinking water given in the room.

Services significantly varied and depended...

Liked: Aubrey, the receptionist at the front desk in morning of Monday May 26th, was marvelous. She was courteous friendly and helpful. She deserves a big compliment and she is a stellar employee of the Home 2 suites. Housekeeping services were excellent and they deserved a big compliment too.
Disliked: We stayed multiple days and noticed that services from receptionists to food providers were drastically varied depending on staff provided services. Having said that, this might be from the management policies rather than hotel employees. The food in the morning was also too skimped and not enough at all each day for the amount of people who stayed and compared to the level of other Hilton hotels.

Rooms must be clean

Liked: Parking and quite
Disliked: I wanted to bring to your attention a concern regarding the hotel accommodation I booked. Upon checking in and settling into the room, I noticed an unknown substance on the comforter.This raises concerns about the cleanliness and quality standards of the hotel. I wanted to inform you immediately and report this directly to the hotel management. Given the circumstances, I would appreciate it if you could look into this matter and advise whether compensation or reimbursement can be provided. I’ve documented the issue and can share photos if needed.Thank you for your prompt attention to this matter.