Home2 Suites by Hilton Richmond Short Pump Guest Reviews
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2.7 miles from Henrico centre |
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Dianne Mon, 22 April 2024
Superb
Kevin Thu, 18 April 2024
Enjoyable, comfortable, and top notch...
Liked: Aaron went out of his way to set us up in a room when our Booking.com reservation was not received by Home2 Suites. He was more stressed than we were but got us in a room and comfortable as quickly as he could. Mya, the manager, also went above and beyond in helping us confirm our lodging for the remainder of our stay. She also introduced me to the Hilton Honors program which made making reservations much better than Booking.com, and for the same rates.
Disliked: That our Booking.com reservation was never sent to the property, thus when we tried to check in there was no room reserved. That's when Aaron and Mya went into overdrive to accommodate us.
Eugenia Sun, 7 April 2024
Family friendly in a great...
Liked: Great location, family friendly
Disliked: Pool was a little cool.
Joseph Wed, 3 April 2024
Location, location location.. + staff
Liked: Mattress can be better. Sheets too. Also no hot water.Great location. Great staff. Great room.
Disliked: See review
Carol Tue, 2 April 2024
Exceptional
Angela Sun, 31 March 2024
Great place to stay.
Liked: We loved everything, the hotel is new. We would definitely come back.
Disliked: A bit far.
Ladybug630 Mon, 18 March 2024
Good choice
Liked: Clean, spacious room. Great sevice
Disliked: Breakfast could.have been a little better
Keith Sat, 16 March 2024
Passable
Greg Thu, 14 March 2024
Superb
Disliked: Breakfast, Hampton Inn is better
Tracey Tue, 12 March 2024
Exceptional