Home2 Suites By Hilton Reno

Very clean and safe place...

Liked: I loved the location…I loved that it’s a little on the outskirts and not in the thick of busy traffic areas. I felt very safe there which was super important to me cause we are a family. The staff were super friendly. My room was absolutely clean and felt fresh. I loved that my room had a good size fridge and nice little mini kitchen. The pillows are so comfy. It was very quiet which was nice too. I really enjoyed the pool area which was very clean and set up nicely with plenty of towels available for swimmers.
Disliked: Unfortunately, the pool wasn’t ready for us till 6pm the day we showed up for check in so I feel like we missed out on a few hours of swimming cause of that. The continental breakfast felt a bit unorganized and we had to rely on someone being present to serve us some of the food and at times people were waiting for them to return and there’s not a lot of space there in that area so it started to feel a little cramped. I also didn’t really like the location of the food and eating area. I’ve been to other hotels where they have a designated cafe area with food all set up for serving yourself and I feel if this was done that way, it would be a lot better experience and more efficient. I loved that they had buckwheat waffles. Those were delicious. But I couldn’t find any cream cheese for the bagels.

Passable

Disliked: My wife, Bethany, booked our room. We got locked out of our room because the staff member who checked us in didn't do it right. We paid for 2 nights, and they checked us in for 1! My brother and I were in reno because our grandmother is dying and had to deal with getting locked out of our room. Had to call my wife in central California to get all the details from the reservation she made.

Exceptional

Superb

Pool

Liked: Close to the venue
Disliked: The pool was crowded and very small

Nice, clean, comfortable place to...

Liked: Great location, very nice staff, comfortable room.
Disliked: No complaints at all.

Very good

Liked: Spacious room and great breakfast selections.
Disliked: I requested for groups to stay together and spoke to the front desk and they were able to make the changes. When we checked it, we were all in different floors and rooms.

Pleasant

Liked: The hotel was nice and clean. Our room was clean and comfortable. I love how big the room is and how nice the kitchen is in the room.
Disliked: The breakfast was awful. The eggs were overcooked and looked like they had been cooked in the same pan as the sausage. We did not get breakfast the last two days we were there because of how overcooked the food looked.

Good

Liked: Carbs, sugar, mediocre coffee, some "egg" products. At least they had some fresh fruit.