Home2 Suites By Hilton Raleigh Durham Airport Rtp

The stay was ok. I...

Liked: How close the property is to main cities/areas
Disliked: Was not worth what we paid. The rooms are outdated, you can hear everything through the walls, nothing like the pictures posted online.

Very good

Liked: Clean, good location for our needs.

Exceptional

There was a $50 deposit...

Liked: Unfortunately the only good thing about this hotel is the location.
Disliked: There was a $50 deposit that I wasnt informed about when I purchased the reservation or at the desk, the room was dirty and the bed was uncomfortable. We heard loud noises the whole stay and when I went to check out I had to wait 15 minutes for a employee to come to the front desk.

Disappointing

Liked: Staff was great
Disliked: At 3am had to call to front desk to stop people from running and with on all night.

Excellent all around

Liked: Early checkin was a must. So glad it was perfectly located
Disliked: Nothing

Exceptional

Liked: The staff went above and beyond. Everyone was so friendly and helpful.

The swimming pool is still...

Liked: I liked the air in the room and in general in the hotel. It didn’t smell anything, which is good . The room was clean and the bed was comfortable
Disliked: The heater in the swimming pool is still not working. They offered us to use their sister hotel swimming pool. It is 10 min driving away. I believe the heater was out of order for a while now, and the hotel probably decided it was ok not to do anything about it. The 406 room was noisy because of the compressor working right above it on the roof. We were offered to move to another room, which was nice. The breakfast is basic and even though we came at 8 am it was almost nothing to eat. We were explained that we have to wait until they bring more food. We had to wait for coffee, too. The next day it was the same story. The food was rather scarce, and you have to wait

Passable