Staff was disrespectful, we will...

Liked: The room was nice. Everything else was a miserable experience.
Disliked: The staff was very rude and disrespectful when we mentioned how the elevators were not working properly and tried to argue with us about it. My boyfriend recently had back surgery and the reason we chose this hotel was location and because of the fact we didn’t need him to use the stairs. And he had to use them multiple times which was extremely horrible on his back. This was also a work trip for me so I was incredibly tired after an 11 hour work day and having to climb a bunch of stairs with heavy boxes was miserable. When we called to talk about the elevators, they kept saying manager was on lunch break for hours and hours and never called back the next day which is quite sad. I would recommend finding different hotel if you plan on staying in the Plymouth area.