Home2 Suites By Hilton Petaluma

Very comfortable

Liked: The large room and breakfast.

Superb

Exceptional

Bad

Disliked: We tried to contact this hotel for a week and they did not reply to messages or calls. Absolutely not recommended, 0/10

Good

Superb

Great! But thin walls?

Liked: Exceptional customer service. Super friendly staff. The ladies at the check-in desk, late night on 07/25/2025 were amazing! They answered all of our questions & made sensible suggestions. The breakfast was delicious. Self-serve, but plenty to choose from; and everything tasted fresh. All of us had different selections & we all said the same thing. Fresh, tasty, convenient, and best selection than other hotels' breakfast.The pillows were perfect! For each person, there was a soft pillow & a firm one. I don't know if that's standard, but it worked for us four. Kudos!
Disliked: There should be more handicapped parking. There wasn't enough so we parked in an EV charging station slot. There was only one car, a Tesla, using a slot, so I hung my handicapped placard & parked there.The only other problem we had was that the connecting room to ours was strangely loud & quiet at the same time. What I mean is a family with a young baby who cried an awful lot, it seemed as if there was no one else in the room with the baby. No one tried to soothe the poor thing at night. But in the morning we heard other people in there & someone tending to the baby when it cried.Either they were passed out drunk or simply not in the room with the crying infant. I guess what I'm saying is the walls & connecting doors are very thin. Maybe insulation between rooms would help? None of us slept well because of this very loud, yet tiny human. I wish I could open the door and soothe the upset baby. I'm a grandma so I felt hopeless for the poor thing.

Exceptional

Exceptional