Home2 Suites by Hilton Orlando/International Drive South FL

Superb

Good choice for Orlando vacation

Liked: Super location everything’s around you nice place near the outlet easy to go to everywhere. The management is very nice and the stuff as well. The hotel is very clean. Everything’s perfect that’s what I can say.
Disliked: Honestly, nothing everything was perfect

Very good

Liked: Great location and cleanliness

Disappointed Anniversary Stay – Unacceptable...

Liked: Location to various shopping malls and food locations.
Disliked: We stayed at Home2 Suites by Hilton at 12107 Regency Village Drive, Orlando, FL, and were extremely disappointed by the lack of basic hospitality — especially during what was supposed to be a special anniversary trip.We were told our room would be cleaned every other day. We checked in on Friday, and by Sunday — our anniversary — the room had not been cleaned. By 5 PM, it was still untouched. When we approached the front desk, we were told housekeeping had gone for the day and there was nothing they could do.Also that they had high volume of check outs and they would try to reach the housekeeping supervisor to see what they can do. The only “solution” offered was handing us towels and sheets — to change ourselves — on our anniversary.To make matters worse, we were told a supervisor would speak with us at checkout on Monday. Which makes no sense. All we wanted was a good experience, not a free stay . After being very insistent and persistent, the manager told us they may clean the room. They eventually changed the sheet and gave towels and emptied the garbage. The agent told us she received many complaints about this same issue. This is far below the Hilton standard. Guests should never be left to clean their own room, especially not during a milestone celebration. We expected better. Our experience felt more like a budget motel than a reputable Hilton brand.I would never recommend this place.

Satisfactory

Liked: Clean and close to the parks. Good experience in all
Disliked: Free bus shuttle to parks was misleading. Had to pay to park at disney each day due to the hotel having 1 bus that departed and returned only once each day at 9:30am! That's 30 minutes after the park opens!

Exceptional

Good

Best Location ever !!! Excellent...

Liked: The room: pretty spacious and comfort.
Disliked: Breakfast could have more variety. During my stay of 13 days, I've seen hash brown potatoes only once....

Very good

Liked: Clean n comfy n a great location, breakfast was good n good variety
Disliked: Always seem to get coffee grinds in my coffee.