Home2 Suites by Hilton Orlando Downtown FL Guest Reviews
Write a review
Write a review
Nicole Sat, 7 June 2025
Disappointing in all aspects.
Liked: 1) Breakfast staff was friendly, but they ran out of the (low quality) food every single day. 2) Location is okay, if you want to stay downtown.
Disliked: Terrible hotel.1) We were charged incorrectly for the security deposit, and still have not been reimbursed; 2) There was an incident in which fire alarm went off all night, guests from two floors had to change rooms at 1 AM, unprepared and untrained staff members were overwhelmed, and management did not bother to show up;3) The second room we were put in had bedbugs, compensation that was promised for the night has not been given;4) 500 USD went missing from my wallet after the room was cleaned, hotel did not bother to respond, and continues to skirt the issue;5) Upkeep is also subpar, as the AC was loud, bathroom light went on automatically and took 10 minutes to go off; curtains had holes in them.
Cindy Fri, 6 June 2025
Superb!
Liked: John Gatarz and Tynesia Frazier, both at the front desk, are outstanding service agents. Both went above and beyond to meet our expectations, always insuring we were happy and very comfortable. I look forward to seeing both again soon!
Disliked: Everything was wonderful!
P Fri, 30 May 2025
Exceptional
Andrei Sat, 10 May 2025
Superb
Potter Fri, 2 May 2025
Good quality, functional
Liked: Great location, comfortable, helpful staff
Disliked: The bar closed too early!
Della Mon, 28 April 2025
Love Hilton chain
Liked: The location the cleanliness of the hotel and the amenities of the hotel
Disliked: The hours of the restaurant and the food selections
Kevin Sat, 26 April 2025
Exceptional
Justin Tue, 15 April 2025
Superb
Timothy Tue, 15 April 2025
Exceptional
Colleen Mon, 14 April 2025
Very good
Liked: Distance to kia center
Disliked: Breakfast