Home2 Suites By Hilton Omaha Un Medical Ctr Area

Very good

Liked: Room was spacious.
Disliked: Breakfast left much to be desired; disappointing. Ice machine on 4th floor was not working. Steps upto 2nd floor were crumbling in spots.

Exceptional

Superb

The desk staff is the...

Liked: The only positive thing is its pool
Disliked: I booked this hotel through Booking. Everything was going well until I checked out. The desk staff informed me that the payment hadn't been processed and that I would have to pay again, which is a complete lie. I booked and paid from the beginning. They threatened to call the police and that I would have to go to court. Which seems to me a totally bad way to solve a problem. They could have given me another solution instead of threatening me like that.But as a traveler who always uses this app, I truly hope you don't go to this hotel.I'm waiting for Booking customer service to resolve this unpleasant experience.

My stay in Omaha is...

Liked: Nice and fairly new hotel. Room is clean and the hotel is located on a quiet street and is about 10- minute drive to the Old Market district. I am grateful that the staff recommended local’s favorite restaurants such as Sullivan’s Steakhouse and Brother Sebastian Steak House.

It was close to the...

Liked: Breakfast and location
Disliked: My credit card was billed for 3 different charges - $300 more than Booking.com - I'm hoping it will get reversed but the staff was not that informative.Bed was hard, pillows were terrible, 2 TV's with 1 remote.

Exceptional

Very good

Liked: The included breakfast was excellent!
Disliked: My room was extremely loud at night because it was right next to a very busy road. Loved everything else about the hotel however! But it would have been a painful experience if I did not bring ear plugs with me.

Disappointing