Home2 Suites By Hilton New Albany Columbus

Exceptional

Liked: The breakfast could be better, but the stay itself was really nice and met our needs. The rooms are nice and spacious and the beds are comfortable.

Good

Liked: Room was nice with good amenities
Disliked: The pillows were not soft. Both were either clumpy or too firm

Would definitely use again!

Liked: Very clean and comfortable
Disliked: Not their fault but the people above was walking around all hours of the night very loudly.

Exceptional

Overall we are very pleased...

Liked: Very convenient
Disliked: We have stayed several times and every time we stay there the employees are always parked at the door where you load and unload your luggage. It doesn’t matter what time of day it is. It’s very inconvenient and I had to get up on the sidewalk a little bit to get around because someone had driven a 4 wheel drive truck and it took up a lot of space. I didn’t say anything before because I thought it was maybe a one time thing or I didn’t realize it was the staff but it continues to happen.

Good

Liked: The location was convenient.
Disliked: The breakfast was not very good they had green bananas out. The "egg and sausage" was not good. Coffee Luke warm

Very good

Liked: Overall a comfortable stay. Self Serve Breakfast was typical for a low priced hotel. HVAC and bathroom room fan were noisy. Unfortunately there was no switch to turn off the bathroom fan. It ran even when the light was off.

Pleasant, convenient place to stay....

Liked: Breakfast choices were good. Immediate hot water in shower was great. Good sized refrigerator for restaurant leftovers.
Disliked: Should have provided bottled water each day. Just upon arrival is kind of cheap on your part.Floor creaked enough to awaken guest at night.

Exceptional

Liked: Very nice. Will stay again. They welcome pets