Home2 Suites by Hilton Minneapolis Mall of America

Superb

Exceptional

Liked: Right across the road from Mall of America we walked there. Clean room, comfy beds, great breakfast.
Disliked: Everything was great!

Very good

Superb

Exceptional

Exceptional

Very good

Liked: Location was close to family.
Disliked: Paying for parking

Superb

other than the staff, the...

Liked: Walking distance to the Mall of America
Disliked: Front desk staff didn't like requests...told we had to request room make-up rooms by 7p.m. the night before we needed it. The maids were actually on our hall at the time. She seemed ready to answer 'no' on any and all questions. My husband had to stay in the room and rest an injured foot. The maids were very talkative and loud in the hallway early in the am. When I told the lady at the front desk, she said it wasn't during quiet hours...I said it's staff ,not guests. Also, staff seemed to want stay in and around the workout room, acted like we were bothering them to work out in there. They were also running around the hallways upstairs and a guy almost ran into me twice.