Home2 Suites By Hilton Merrillville

Pleasant

Exceptional

I would definitely recommend the...

Liked: Very clean and very attentive staff. Evette, the front desk staff was very polite, accommodating, cheerful, friendly … perfect for the position! She gave a very good first impression.
Disliked: The bathtub was slippery . One of my friends slipped.

I love home 2 suites...

Liked: The staff
Disliked: Used Kleenex in shower and side of bed

Exceptional

It was a great experience

Liked: That is was nice a clean
Disliked: I think the breakfast could have been a little bit better

Merriville

Liked: Front counter staff were always friendly and willing to make us welcome. Room was large and comfortable.
Disliked: Breakfast! Disappointing!Food display case was very difficult to access for taller people. The display case limits the amount of food available during the breakfast rush causing delays or unavailablility.Sunday was the worst day with limited amounts of food available and no bread, bagels or muffins available @ 9:00 AM. That's unacceptable. That was my 3rd stay in 2 yrs, unfortunately the last didn't meet the standards I expected from a property with the Hilton name on it.

Very good

It was clean, the breakfast...

Liked: Staff was friendly, breakfast was good, room was clean, the housekeeping service was prompt.
Disliked: We did have to wait a while to check in even though we had the online access in the app, it still at the last minute said to stop at the desk. The power in the hotel did go out right at the last minute of our stay which my husband was unable to finish getting ready for the day