Home2 Suites By Hilton - Memphis/Southaven

Relaxing and enjoyful

Liked: Everyone was very professional and polite. My family had a wonderful time.
Disliked: nothing

Exceptional

Likes and Dislikes

Liked: Outside of the friendly staff, the kitchen area was nice the bathroom didn't have all the accessories that should have been in it.
Disliked: I didn't like the bed because it was hard on my spine, and the AC/Heater unit was difficult to operate.

Use a prepaid card or...

Liked: The beds were comfortable and we enjoyed the pool and the fitness room.
Disliked: The stay here was bad because they did not have hand sanitizer near the food area and the front desk clerks were playing on peoples cards and changing tge room rates.They made charges on peoples cards after they left by bagging the money off and put it on a different account. I also didn’t like the fact that they said they had laundry, but you had to pay three dollars to wash and three dollars to dry also. when we left the hotel to gonto Walmart we had personal items such as underwear and garments that were missing when we got back to our room. My account was also close that I’ve had for 15 years because of all the false transactions being processed.

Very poor

Liked: Location

Disappointing

Exceptional

Exceptional

Liked: Everything was well organized....

Very good