Home2 Suites by Hilton Louisville East Hurstbourne

Overall, everything was great except...

Liked: I liked the location of the hotel, the size of my room and the kitchenette for convenience. Breakfast was very good and had a good variety of food to choose. I will certainly stay again.
Disliked: The king size mattress really needed to be replaced. It sunk on one side and made it very uncomfortable to sleep with my back issues so I had to sleep across the bed. Since it was just me, that was doable, but had it been two people, someone would have gotten the short end of the stick for sure.

Very good

Liked: Great neighborhood, clean
Disliked: N/a

Passable

Exceptional

Clean

Liked: The location was amazing. The hotel itself was clean. Staff were always kind.
Disliked: Our room was nice and clean. But just small details that need attention. The silverware holder in the drawer was dirty. The bathroom door didn't close all the way, the night light on the light switch was out, and around the door by the shower needs some attention. It needs to cleaned and painted. The sofa had a small stain and was completely uncomfortable. It is hard and not easy to just sit on. And window view could use some type of beautician. Not pleasing to look out at all. And the elevator was always wet from people coming out of pool. I slipped once, I didn't fall, but easily could have. The breakfast was ok. Everything on the cheaper premade by side, but eatable.

Exceptional

Exceptional

Exceptional

Nice place

Liked: Very nice,
Disliked: All staff was nice except for the evening staff when we checked in she acted like she did not want to be there, and we were infringing upon her time